Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership with real-time coaching and team motivation in Celina’s fast-paced restaurant scene. Compared to other local spots, the role blends operational oversight with opportunities for growth, supported by perks like weekly secret shopper bonuses and comprehensive benefits, making it a standout for aspiring managers.
Managing shifts in Celina requires navigating peak hours influenced by local dining trends and balancing customer service with team morale. The Shift Lead at Five Guys must handle diverse guest needs swiftly while keeping quality and safety top-notch, reflecting the city’s competitive hospitality landscape.
Effective communication, quick decision-making, and the ability to inspire a diverse crew are crucial. Candidates who can multitask during busy shifts, maintain food safety standards, and cultivate a positive team culture typically excel in lead positions within fast-food settings.
Many Shift Leads progress into management roles such as Assistant Manager or Store Manager, leveraging leadership experience gained on the floor. Continuous learning and mentoring opportunities, especially at companies like Five Guys, accelerate career growth within the food service sector.
Beyond team oversight, a Shift Lead ensures adherence to food quality, manages shift performance metrics, resolves guest issues promptly, and oversees store readiness. This multi-faceted role demands balancing operational tasks with fostering a motivated, efficient workforce.
Five Guys offers competitive pay starting at $19/hour plus tips, alongside weekly secret shopper bonuses and free meals each shift. The culture promotes fun teamwork, mentorship, and clear advancement routes, distinguishing it from typical fast-food leadership roles.
Shift Leads receive ongoing feedback, performance reviews, and mentorship fostering leadership skills. The company encourages internal promotions, providing a structured path for those ready to take on higher responsibilities within their local operations.
Shift Leads at Five Guys in Celina start at $19.00 per hour, with additional earnings from tips and weekly secret shopper bonuses. This combination offers a competitive pay package compared to similar roles in the area.
While formal certifications aren’t always mandatory, having food safety and servant leadership training can boost a candidate’s appeal. Celina employers, including Five Guys, value practical experience and strong communication skills to handle fast-paced service environments.
Celina’s growing population and vibrant dining scene increase demand for competent Shift Leads. Fast-food chains like Five Guys often seek reliable leaders to maintain service quality amid rising customer volumes.