NexlintoGeneral Manager
Company : Five Guys
Location : Burlingame, CA, 94010
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Strong leadership is crucial for motivating diverse teams and maintaining high energy in fast-service settings like Five Guys. Effective managers inspire crew members, foster collaboration, and keep operations smooth despite constant shifts, directly influencing customer satisfaction and financial outcomes.
In Burlingame, the role demands adaptability to a competitive market with a focus on delivering exceptional guest experiences amid a fast-paced dining scene. Managers often balance high customer volume with local workforce dynamics, requiring excellent communication and stamina to thrive.
Prioritizing team leadership, operational oversight, and customer engagement skills paves the way for advancement. Familiarity with inventory control, financial management, and real-time problem-solving enhances a manager’s ability to drive restaurant success and unlock higher-level opportunities.
Certifications like ServSafe are highly regarded in California’s food industry, reflecting commitment to food safety standards. Holding such credentials often improves hiring prospects for managerial roles, demonstrating readiness to oversee compliance and maintain health regulations.
Five Guys’ people-first culture emphasizes teamwork and open communication, requiring General Managers to actively engage with staff across roles. This environment fosters a lively atmosphere where managers lead by example, balancing operational demands with a supportive, energetic vibe.
Five Guys supports growth through ongoing leadership development and a rapidly expanding brand presence. Successful managers can progress into regional or corporate roles, leveraging hands-on experience gained from overseeing dynamic restaurant operations in a bustling California market.
Burlingame’s proximity to Silicon Valley and dense population make it a sought-after area, increasing competition for skilled General Managers. Candidates with proven leadership and adaptability, especially in fast-food environments, tend to stand out amid high local demand for operational excellence.
General Managers in Burlingame typically earn between $55,000 and $70,000 annually, with additional quarterly bonuses tied to restaurant performance. Pay reflects the fast-paced nature of the role and the expectation to lead high-energy teams while managing cost controls effectively.
Five Guys’ open kitchen design and team-cross-training create a lively environment requiring managers to juggle multiple roles and maintain constant vocal communication. This dynamic demands high physical stamina and adaptability, distinguishing it from more segmented restaurant management roles.
Yes, Five Guys invests in thorough training that prepares General Managers to oversee full shifts from open to close. This includes coaching on crew assignments, inventory management, and fostering a culture of proactive problem-solving to ensure seamless daily operations.