Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Acworth's growing restaurant scene means Shift Manager roles at places like Five Guys face steady demand. Local competition balances well with opportunities, especially for candidates with leadership experience, making it a favorable market for motivated managers ready to advance.
While not mandatory, food safety certifications such as ServSafe are highly valued in Acworth’s hospitality sector. Holding these credentials can improve your chances at Five Guys or similar establishments by demonstrating a commitment to quality and compliance.
Shift Managers not only oversee daily floor operations but also drive team performance, handle guest concerns, and enforce safety protocols. Unlike general supervisors, they often have added duties like opening or closing the store, providing a comprehensive leadership role.
Starting as a Shift Manager, you can progress to store manager or regional roles by honing skills in team coaching, operational oversight, and customer engagement. Employers like Five Guys often promote internally, rewarding demonstrated leadership and commitment.
Beyond leadership, effective communication, multitasking under pressure, and a strong work ethic are key. Candidates who can lead by example and maintain high food quality standards tend to stand out in competitive hiring environments.
Five Guys offers unique perks like shared tips, secret shopper bonuses, and free meals during shifts, enhancing motivation. Their emphasis on a positive, energetic workspace and clear career paths sets them apart from other fast-casual brands.
The role combines competitive wages with flexible schedules and comprehensive benefits tailored for Acworth’s workforce. Five Guys fosters a team-centered culture, which enriches job satisfaction and provides avenues for growth within the local community.
Starting pay is $19 per hour, complemented by shared tips and bonus incentives. This package positions Five Guys competitively within Acworth's hospitality sector, rewarding leadership and fostering financial growth alongside career development.
Yes, Shift Managers often manage opening and closing tasks, ensuring smooth transitions and operational readiness. This responsibility enhances their role's importance by directly influencing store performance and customer satisfaction during all hours.
Adjusting to fast-paced food service demands and mastering team coordination can be initial hurdles. However, Five Guys’ supportive training and emphasis on leadership development help new managers overcome these challenges effectively.