NexlintoShift Lead
Company : Five Guys
Location : Dunbridge, OH, 43414
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Dunbridge, the Shift Lead role emphasizes hands-on leadership, fostering a fun team culture, and direct involvement in daily operations. Unlike some chains with rigid protocols, this position offers real-time feedback and mentorship, promoting both personal growth and operational excellence in a supportive environment.
Managing a Five Guys location in Dunbridge means dealing with a fast-paced environment where maintaining food quality and customer satisfaction is crucial. Shift Leads must adapt quickly to peak periods, coach a diverse team, and manage operational details to meet local customer expectations and health standards.
Strong communication and motivational abilities stand out as essential for a Shift Lead, enabling the smooth coordination of team tasks. Additionally, quick decision-making, attention to food safety, and a proactive attitude towards resolving guest concerns are vital to maintaining high service standards.
Starting as a Shift Lead at Five Guys opens doors to management roles within the company, supported by mentorship and performance reviews. Demonstrating leadership and operational excellence can accelerate promotions, especially in a growth-friendly location like Dunbridge where the company values internal advancement.
While Five Guys provides comprehensive training, familiarity with Ohio’s food safety certifications and compliance with state health codes is advantageous. Shift Leads in Dunbridge should stay updated on local regulations to ensure their location consistently meets all operational and safety standards.
Dunbridge has a moderate demand for skilled Shift Leads due to its small-town setting. Five Guys attracts candidates by offering competitive pay and a positive work culture, but applicants should highlight leadership experience and adaptability to stand out in this local job market.
Shift Leads at Five Guys in Dunbridge start with a base pay around $19.00 per hour, supplemented by tips and bonuses. This competitive wage aligns with regional standards for restaurant leadership roles, combined with benefits like healthcare and 401(k) eligibility enhancing overall compensation.
This role requires a blend of operational oversight and active team engagement during shifts, balancing food quality control with customer service leadership. Unlike corporate-only leads, Five Guys Shift Leads directly influence daily restaurant success and cultivate a dynamic, team-oriented atmosphere.
Five Guys offers ongoing mentorship, real-time feedback, and structured performance reviews for Shift Leads, fostering skill development. The company’s culture encourages initiative, ensuring leaders in Dunbridge grow through hands-on experience and access to advancement paths.