NexlintoFitness Club Receptionist
Company : Crunch Fitness
Location : Bordentown, NJ, 08505
Job Type : Full Time / Part Time
Date Posted : 13 February 2026
Job Summary:
We are on the lookout for a Fitness Club Receptionist who embodies warmth, liveliness, and a customer-oriented mindset to serve as the face of our club. The Fitness Club Receptionist will primarily focus on delivering exceptional customer service, supporting front desk tasks, and ensuring that each member and guest is greeted with friendliness and made to feel valued. This role is perfect for individuals who enjoy connecting with others, perform admirably in a fast-paced setting, and have a true passion for fitness and building a sense of community.
Key Responsibilities:
- Provide a warm reception to guests and members to leave a favorable first impression.
- Aid members in managing their accounts, making updates, and resolving general inquiries.
- Enhance the overall member experience by promoting the array of club programs, amenities, and services available.
- Manage incoming phone calls, emails, and in-person requests professionally.
- Aid in improving membership sales by giving information and organizing tours for interested individuals.
- Keep the front desk area looking clean, organized, and maintaining a professional front.
- Taking prompt action on member concerns and escalating issues as necessary.
- Adhere to the standards, procedures, and customer service policies of the company.
- Participate in a collective effort with management and team members to maintain and enhance club operations.
Qualifications:
- Accomplished in customer service with a focus on interpersonal relations.
- Embracing a buoyant, lively, and disciplined outlook.
- Exhibits exceptional communication and problem-solving proficiencies.
- Being skilled at multitasking and excelling in a fast-paced work setting.
- Proficient in basic computer operations and at ease with using scheduling or membership systems is a prerequisite.
- Capable of adapting schedule to include mornings, evenings, weekends, and holidays when required.
- Intense love for staying healthy, well-being, and enabling the success of others.
Compensation & Benefits:
- Competitive hourly pay
- Rewards structured around performance and bonus potentials
- Health benefits are extended to employees who meet the eligibility requirements
- Tenure-dependent 401(k) enrollment standards
- Secure a no-fee membership for Crunch Fitness amenities
- A lively, energetic, and community-focused work environment
- Career development possibilities within a brand experiencing rapid expansion
Why Join Us:
At Crunch Fitness, the Fitness Club Receptionist role is more than a front desk position-it's an opportunity to build relationships, inspire others, and grow your career in the fitness industry. If you enjoy helping people, bringing positive energy to your work, and being part of a supportive team, we love to have you join the Crunch family.
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Frequently Asked Questions
In Bordentown’s fast-paced gym scene, a fitness club receptionist thrives by combining warmth, sharp communication skills, and multitasking ability. Showing genuine enthusiasm for health and creating a welcoming atmosphere helps build lasting member relationships at Crunch Fitness.
Unlike generic front desk roles, a fitness club receptionist at Crunch Fitness focuses deeply on member engagement, promoting club amenities, and supporting sales efforts. This position balances customer service with operational tasks, making it more dynamic than standard receptionist jobs near Bordentown.
Starting as a fitness club receptionist opens doors to careers like assistant fitness manager or fitness facility coordinator. Crunch Fitness values internal growth, so excelling in this role can lead to leadership positions within the expanding fitness community.
Fitness club receptionists in Bordentown generally earn competitive hourly rates around $13 to $17, with Crunch Fitness offering performance bonuses and benefits. Compensation reflects experience and schedule flexibility, aligning with regional market standards.
The receptionist role at Crunch Fitness requires adaptability to cover mornings, evenings, weekends, and holidays. This ensures consistent front desk coverage and aligns with the club’s commitment to member accessibility throughout the week.
Crunch Fitness rewards receptionists with no-fee club membership, performance-based bonuses, and a lively workplace culture. These benefits foster a sense of community and encourage personal fitness alongside professional development.
Receptionists in Bordentown gyms often juggle high call volumes and diverse member needs during peak hours. Effective communication and prioritization skills help manage these demands, ensuring smooth member interactions and operational flow.
Bordentown's growing fitness industry creates moderate competition for receptionist roles, with Crunch Fitness standing out due to its community focus. Candidates with customer service experience and passion for fitness have an edge in securing these positions.
Proficiency in membership management software and basic computer tasks is essential. At Crunch Fitness, familiarity with scheduling systems and the ability to manage digital communications streamlines member support and enhances front desk efficiency.
Crunch Fitness promotes a vibrant, inclusive culture emphasizing energetic teamwork and member motivation. Receptionists experience a community-driven environment distinct from more traditional or corporate gym settings in the Bordentown area.