General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Olathe's growing food scene means general manager positions at popular chains like Five Guys are competitive. Candidates often need strong leadership and multitasking skills to stand out in this bustling market where efficient team management and customer service are prized.
Certifications such as ServSafe are highly regarded in Olathe's restaurant sector, showcasing food safety knowledge. For a general manager role at Five Guys, having such credentials alongside leadership experience can significantly enhance your candidacy.
Exceptional general managers inspire and energize their teams, maintain open communication, and adapt swiftly to dynamic restaurant environments. They prioritize team cohesion and embody humility, fostering a culture where staff feel valued and motivated to excel.
Absolutely. Five Guys emphasizes career progression; excelling as a general manager here can lead to regional management or corporate leadership opportunities, especially for those who demonstrate strong operational skills and people leadership in fast-paced settings.
General managers at Five Guys juggle opening and closing shifts, overseeing everything from inventory to staff coaching. Their day involves hands-on involvement in operations, rapid problem-solving, and maintaining positive energy throughout fast-moving service hours.
Besides competitive pay and quarterly bonuses, managers in Olathe benefit from Five Guys’ vibrant team culture and ongoing leadership training. The brand’s commitment to people-first values creates a supportive environment uncommon in many fast casual chains.
Five Guys fosters a high-energy, fun atmosphere with a strong emphasis on collaboration and communication. Managers who embrace this vibe, encouraging team spirit and adaptability, often find greater success in maintaining smooth operations and employee satisfaction.
General managers at Five Guys in Olathe typically earn between $50,000 and $60,000 annually, supplemented by quarterly bonuses linked to restaurant performance. This reflects the market rates for fast-casual restaurant leadership positions in the region.
Yes, Five Guys provides comprehensive leadership development and ongoing training designed to equip new general managers with operational expertise and team management skills, ensuring they thrive in the brand’s fast-paced, customer-focused environment.
General managers hold full operational responsibility, including financial oversight and crew leadership across all shifts. Assistant general managers support these tasks but typically focus more on specific areas, making the general manager role more strategic and broad in scope.