Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Grand Prairie's automotive service sector is steadily growing, making oil change assistant manager roles quite sought after. Compared to other auto jobs, this position offers a unique blend of leadership and hands-on work, attracting candidates eager for advancement, which slightly increases competition locally.
While formal automotive certifications aren’t mandatory, Grand Prairie employers value candidates with safety training and basic automotive maintenance knowledge. Paid training programs, like the one Driven Brands offers, help bridge skill gaps, boosting employability in the local oil change service market.
Strong communication, team motivation, and problem-solving skills are essential. An effective assistant manager balances customer service excellence with workflow oversight, fostering a positive, efficient shop environment that supports both staff development and operational success.
Absolutely. This role serves as a stepping stone toward shop manager or operations leadership positions. By gaining hands-on experience and honing supervisory skills, assistant managers position themselves for fast-tracked promotions within companies like Driven Brands.
Besides performing oil changes, they coordinate workflow during peak times, mentor new hires, manage inventory levels, ensure safety compliance, and maintain cleanliness across service areas, blending technical duties with operational leadership.
Driven Brands invests in paid training and offers clear advancement paths. They emphasize skill development, bonus incentives, and provide employee perks like free oil changes, fostering a motivating environment where assistant managers can thrive and climb the career ladder.
Driven Brands combines a strong performance culture with comprehensive benefits including health insurance and 401(k) matching. Their focus on paid training and leadership development sets them apart, creating a supportive atmosphere unique to their brand.
In Grand Prairie, hourly wages for oil change assistant managers typically range from $16 to $20, with bonus opportunities enhancing total earnings. Compensation reflects experience, leadership capabilities, and local market demand within the fast-paced automotive service industry.