Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a shift at Five Guys in Brookfield involves leading a tight-knit team within a fast-paced burger environment. Local customer preferences and regional staffing trends shape your approach, while access to benefits and flexible scheduling reflect the area's competitive hospitality market.
Strong communication, quick decision-making, and the ability to motivate crew members under pressure are essential. A successful shift supervisor balances operational oversight with fostering a positive team atmosphere, ensuring smooth service delivery and adherence to safety standards.
Shift Manager roles demand not only frontline customer service skills but also team leadership, training capabilities, and operational accountability. These responsibilities elevate the role above typical shift work by requiring multitasking between staff management and quality control.
Brookfield shows moderate demand for restaurant leadership roles, driven by local dining trends and growing fast-casual venues. Candidates with prior supervisory experience and a flexible schedule often stand out amid a steady pool of applicants.
Five Guys emphasizes an energetic, team-focused culture with a strong emphasis on quality and customer satisfaction. Brookfield's community-focused values blend with the company’s standards, fostering a supportive environment for shift leaders to thrive.
Five Guys offers clear advancement paths starting from shift leadership roles, encouraging development through hands-on experience and bonus incentives. Shift Managers gain valuable restaurant management skills that can lead to broader supervisory or regional opportunities.
Shift Managers typically start at $19.00 per hour at Five Guys in Brookfield, with additional income from shared tips and performance bonuses. This compensation aligns competitively with local fast food management roles, making it a financially appealing position.
Five Guys stands out for its emphasis on team empowerment, generous meal perks during shifts, and a bonus program tied to customer service. These factors create a motivating workplace that values leadership development within the burger segment.
A typical day involves coordinating crew duties, overseeing food prep and safety, resolving guest concerns, and monitoring shift performance. The role requires adaptability to handle peak hours smoothly while maintaining quality and team morale.
Local customer expectations and staffing availability shape how shifts are managed in Brookfield. Five Guys integrates flexible scheduling and community-oriented service standards, allowing shift managers to meet regional demands effectively.