NexlintoShift Manager
Company : Five Guys
Location : Bartlett, IL, 60103
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys offers a unique blend of competitive pay starting at $19/hour plus shared tips and bonuses, alongside a positive team culture and flexible scheduling in Bartlett. Compared to other burger chains, the focus on quality, training, and employee growth sets it apart for shift managers seeking advancement.
Effective communication, decisiveness, and the ability to motivate a diverse crew under pressure are vital. A shift manager must balance operational oversight with hands-on support, ensuring smooth service while fostering team development in high-energy settings.
Shift management experience often leads to roles like Assistant Manager, Store Manager, or regional supervisory positions. Developing skills in team leadership, operations, and customer satisfaction can also pave the way for corporate roles in training or franchise management.
Bartlett has a moderate demand for shift managers, with several burger chains and retail outlets hiring regularly. Competition is balanced by steady turnover rates and a growing local economy, making it a viable location for those seeking leadership roles in food service.
While formal certifications aren't mandatory, food safety and hygiene training like ServSafe are highly valued. Local employers, including Five Guys, appreciate candidates who demonstrate commitment to compliance and workplace safety standards.
Shift Managers at Five Guys take on greater accountability by overseeing team coordination, quality control, and guest satisfaction, unlike general shift workers who focus on task execution. This leadership role requires multitasking, coaching, and operational decision-making throughout the shift.
Five Guys offers flexible scheduling options and full-time hours post-training, enabling shift managers to manage personal commitments while maintaining consistent work. This adaptability supports a positive work environment and helps reduce burnout.
Starting wages are set at $19 per hour, supplemented by shared tips and potential bonuses through secret shopper programs. This combination typically results in a competitive hourly rate within Bartlett's fast food management landscape.
Yes, Five Guys emphasizes a team-focused atmosphere, access to free meals during shifts, and clear advancement opportunities. The medical, dental, vision, and 401(k) benefits also enhance its appeal compared to other fast food operators nearby.
This role provides a platform to apply and expand leadership skills in a dynamic restaurant setting. The emphasis on coaching crew, managing operations, and customer engagement offers hands-on growth aligned with prior supervisory experience.