NexlintoShift Lead
Company : Five Guys
Location : Mansfield, TX, 76063
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Mansfield's growing population boosts demand for shift leads, especially at popular chains like Five Guys. Compared to competitors, Five Guys offers more steady openings due to its expansion and focus on team leadership, making it a sought-after position in the local foodservice scene.
Shift leaders in Mansfield often balance diverse customer expectations and busy peak hours influenced by local events. Managing a team in a family-friendly community like Mansfield requires strong interpersonal skills and adaptability to maintain top-tier service in a competitive dining area.
Employers seek leaders who can motivate teams, resolve conflicts quickly, and maintain operational flow under pressure. Effective communication and the ability to inspire positivity during shifts are crucial traits that distinguish a successful shift lead.
Mastering team coaching, inventory oversight, and customer service excellence paves the way for managerial roles. Demonstrating initiative in problem-solving and understanding business metrics is vital for advancement beyond shift leadership.
Shift leads juggle crew coordination, quality control, and customer interaction all day. They ensure food safety, manage operational checklists, and maintain store cleanliness, all while fostering a team-driven environment that meets performance goals.
Five Guys emphasizes mentorship and real-time feedback, with a supportive culture and weekly secret shopper bonuses. Their focus on employee growth and fun work environment sets their shift lead role apart in the fast-food industry.
Five Guys offers structured promotions, mentorship programs, and comprehensive benefits, encouraging shift leads to expand their skills and take on management roles. The company’s culture fosters continuous learning and recognizes leadership impact on store success.
Starting pay typically begins at $19.00 per hour, supplemented by tips and performance bonuses. Mansfield's competitive pay reflects both the cost of living and Five Guys’ commitment to rewarding leadership roles fairly.
Understanding shift schedules—like first, second, or third shifts—is crucial. Mansfield’s hospitality sector often requires flexibility, so knowing your availability and how it aligns with typical restaurant hours can improve job fit.
While formal certifications aren't always mandatory, having food safety training or prior leadership experience in local eateries strengthens applications. Familiarity with Mansfield’s health codes and customer expectations adds a competitive edge.