NexlintoShift Manager
Company : Five Guys
Location : Zeeland, MI, 49464
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Success as a Shift Manager in a dynamic burger joint like Five Guys hinges on strong communication, quick decision-making, and motivating teams effectively. Being adaptable under pressure and leading by example ensures smooth shift operations and high guest satisfaction.
Absolutely. Five Guys emphasizes growth, offering clear career pathways for Shift Managers. Many start by honing leadership skills and progress into higher managerial roles or corporate positions, leveraging hands-on experience and internal training programs.
Shift Managers often juggle staff coordination, inventory checks, and maintaining food safety standards while managing customer flow. Opening shifts require prepping the store for service, whereas closing involves thorough cleaning and securing operations, demanding strong organizational skills.
Shift Managers in Zeeland typically earn around $19 per hour, aligning with regional hospitality wages. This rate is competitive compared to similar roles statewide, factoring in local cost of living and industry demand within Michigan’s restaurant market.
Zeeland's community-oriented atmosphere fosters strong team dynamics, and employers often value candidates familiar with local customer preferences. Seasonal demand fluctuations also influence staffing needs, requiring flexibility and community engagement skills.
Zeeland's hospitality sector is experiencing steady growth, with Five Guys actively hiring Shift Managers to support expanding operations. Competitive benefits and flexible scheduling reflect efforts to attract reliable leaders amid increasing local competition.
Five Guys prioritizes an energetic, team-focused environment where Shift Managers embody the brand’s commitment to quality and guest satisfaction. Leaders are encouraged to foster positivity, uphold safety, and drive performance aligned with the company’s friendly burger joint vibe.
Unlike many chains, Five Guys offers shared tips and secret shopper bonuses, rewarding excellent service. Shift Managers also enjoy free meals and comprehensive benefits, while playing a pivotal role in maintaining high-quality food standards and team morale.
While formal certifications aren't always mandatory, food safety training such as ServSafe and prior leadership experience in hospitality give candidates a competitive edge in Zeeland's job market, reflecting local regulatory expectations and employer preferences.
Five Guys offers flexible scheduling with opportunities for full-time hours post-training, allowing Shift Managers to balance personal commitments. This flexibility is crucial in Zeeland’s community-centric setting, helping managers maintain productivity without sacrificing downtime.