NexlintoShift Manager
Company : Five Guys
Location : Canton, CT, 06019
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a team-centric atmosphere where shift managers not only oversee operations but also actively coach crew members. In Canton, CT, this translates into a dynamic leadership experience focused on quality food service, flexible scheduling, and incentives like shared tips and a secret shopper bonus, setting it apart from more generic burger chain roles.
Strong interpersonal communication, decisiveness, and the ability to motivate a diverse team under pressure are crucial. At Five Guys, shift managers must lead by example, maintain high food safety standards, and manage guest satisfaction, making adaptability and a proactive mindset vital for success.
While formal certifications aren't mandatory, experience in restaurant leadership and food safety training like ServSafe are highly valued locally. Canton employers often seek candidates with proven team management skills and a solid understanding of health regulations to meet the area's competitive standards.
Canton's growing foodservice industry creates steady demand for capable shift managers. However, competition can be moderate due to the area's attractive wages and benefits. Candidates with leadership experience and customer service excellence typically find favorable hiring opportunities.
Five Guys offers a starting wage of $19.00 per hour for shift managers in Canton, CT, which is competitive compared to similar roles in the region. This rate, combined with tip sharing and bonuses, often exceeds average local pay for restaurant supervisors, enhancing overall compensation.
Yes, Five Guys values eagerness to learn and a strong work ethic. While 1-2 years of leadership is preferred, new leaders who demonstrate responsibility and communication skills often receive training and mentorship to develop their shift management capabilities effectively.
Managing high volume while ensuring quality and speed is key. Canton’s customer base expects quick service without sacrificing food standards, so balancing crew assignments, maintaining a positive work environment, and handling guest feedback promptly are critical challenges shift managers tackle every shift.
The company offers clear development pathways, encouraging shift managers to progress into higher leadership roles like assistant manager or store manager. Training programs, performance bonuses, and a culture supporting growth help employees elevate their careers within the brand.
Flexible scheduling options and full-time availability after training enable managers to tailor shifts around personal commitments. This flexibility, coupled with a positive workplace culture, helps Canton-based shift managers maintain a healthy balance between professional duties and life outside work.
Five Guys shift managers often take a hands-on approach, directly engaging with the team and customers to uphold brand quality and service. Unlike some competitors where managerial tasks may be more administrative, Five Guys emphasizes operational leadership blended with team development during each shift.