General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Irmo's food service sector is growing steadily, with several burger franchises seeking experienced general managers. The demand for strong leadership in fast-paced environments like Five Guys creates a moderately competitive landscape, rewarding candidates who bring adaptability and proven team management skills.
While not always mandatory, certifications like ServSafe are highly valued in Irmo's restaurant scene. They demonstrate commitment to food safety standards, often tipping the scales in favor of managers who prioritize risk management and operational excellence in customer-facing roles.
Effective General Managers excel by inspiring their teams, fostering open communication, and adapting swiftly to shift changes. Beyond operational tasks, their ability to motivate and maintain high energy ensures smooth service flow and enhanced guest satisfaction.
Unlike retail or factory management, Five Guys' General Manager role demands fast-paced decision-making and physical stamina in a dynamic kitchen environment. Leadership here blends customer service passion with hands-on team coordination amid constant shift rotations.
Five Guys supports career growth through leadership development programs and openings in regional management. General Managers demonstrating consistent performance may advance into multi-unit oversight or corporate roles, reflecting the company's rapid expansion.
General Managers at Five Guys benefit from competitive base pay plus quarterly bonuses tied to restaurant success. The company’s people-first culture and ongoing training foster a positive work environment unique to its Irmo outlets.
Five Guys' General Managers actively cultivate a lively atmosphere, encouraging team collaboration and even music engagement during shifts. This cultural integration promotes morale and reflects the brand’s commitment to both quality food and a fun workplace.
General Managers at Five Guys in Irmo typically earn between $50,000 and $65,000 annually, including base pay and performance bonuses. This aligns with regional restaurant management salaries, rewarding leadership and operational expertise.
A General Manager faces juggling opening and closing shifts, coordinating a rotating crew, and ensuring inventory controls. Handling real-time communication and maintaining service speed in a bustling restaurant environment are constant yet rewarding challenges.
Five Guys prioritizes high energy, adaptability, and strong communication skills in General Managers. Leaders who motivate teams effectively and embrace the lively, music-infused kitchen culture thrive in delivering legendary customer experiences.