NexlintoFront Desk Associate
Company : Crunch Fitness
Location : Atherton, CA, 94027
Job Type : Full Time / Part Time
Date Posted : 14 February 2026
Job Overview:
The Front Desk Associate is the first point of contact for members and guests, responsible for creating a welcoming and professional environment. This role supports daily front desk operations, assists with membership services, and ensures a positive experience for everyone entering the facility. Strong communication skills, organization, and a service-oriented attitude are essential in this fast-paced role.
Key Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage check-ins, registrations, and membership inquiries
- Answer phone calls and respond to questions about services and policies
- Process payments, update member accounts, and maintain accurate records
- Assist in resolving customer concerns or escalate issues as needed
- Keep the front desk and lobby area clean and organized
- Promote facility programs, services, and events
- Provide administrative support to management as needed
Qualifications:
- Strong customer service and communication skills
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Reliable and team-oriented
- Previous front desk, retail, or customer service experience preferred
Work Environment:
Fast-paced, customer-focused setting that requires standing for extended periods and frequent interaction with members and staff.
Compensation & Benefits:
- Competitive hourly pay
- Flexible scheduling
- Employee membership or service benefits
- Opportunities for advancement
Recent Jobs
Top searches
Employment opportunities at Crunch Fitness
Jobseekers are also searching for
Searches you may like
Trending searches in Atherton, CA
Popular Searches for Front Desk Associate
Frequently Asked Questions
Atherton's front desk positions, especially within fitness centers like Crunch Fitness, experience moderate competition. The area's affluence increases demand for polished customer service, so candidates with strong communication and multitasking skills stand out for front desk associate roles.
While no strict certifications are mandatory, familiarity with front desk software and CPR/first aid certification can enhance your profile in Atherton's health-focused environments. Employers, like Crunch Fitness, value candidates who combine customer service with basic safety knowledge.
Expect to coordinate member check-ins, handle payment processing, answer service inquiries, and maintain an inviting lobby. The role demands juggling multiple tasks while ensuring a smooth, welcoming experience for all guests entering the facility.
Strong interpersonal communication, adept multitasking, and basic administrative prowess are key. A friendly demeanor paired with reliability helps manage busy front desk operations efficiently, especially in dynamic environments like fitness centers.
Yes, many front desk associates progress to supervisory or management roles by building expertise in customer relations and operational support. Demonstrating leadership and organizational skills opens doors to assistant managerial positions.
Crunch Fitness emphasizes a fast-paced, member-centered environment where associates not only manage front desk tasks but also promote programs and foster community engagement—adding a dynamic, service-driven layer to the position.
Crunch Fitness offers flexible scheduling and employee membership benefits, allowing front desk associates to maintain a balance between personal wellness and work commitments, enhancing overall job satisfaction.
Front desk associates in Atherton typically earn between $15 and $20 per hour, reflecting local living costs and industry standards. Crunch Fitness offers competitive hourly wages aligned with these market rates.
Crunch Fitness in Atherton regularly hires front desk associates who thrive in active, guest-focused roles. Their inclusive culture and growth potential make it a sought-after workplace for local candidates seeking front desk careers.
Overnight front desk positions are less frequent in fitness facilities like Crunch Fitness; most shifts align with peak member hours. However, some locations may offer extended or weekend hours requiring flexible availability.