NexlintoShift Lead
Company : Five Guys
Location : Harbor View, OH, 43434
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Five Guys Shift Lead in Harbor View must demonstrate clear communication, team motivation, and quick decision-making. Mastery in managing fast-paced restaurant operations while fostering a positive crew environment is essential for maintaining high food quality and guest satisfaction.
Serving as a Shift Lead at Five Guys offers hands-on leadership experience, mentorship, and performance feedback, all paving the way for advancement into management roles. The position encourages skill development in crew training, operational oversight, and customer relations, critical for long-term career progression.
In Harbor View, a Shift role involves managing team assignments, upholding food safety and cleanliness, addressing customer concerns promptly, and ensuring smooth shift transitions. Attention to operational details and fostering team collaboration are key to success in such fast-paced settings.
While formal certifications aren't mandatory, local Harbor View employers value experience in food service leadership and knowledge of health and safety protocols. Strong interpersonal skills and adaptability are highly regarded due to the dynamic restaurant environment in this area.
Shift Leads at Five Guys in Harbor View typically start at $19.00 per hour, supplemented by tips and a secret shopper bonus. This competitive pay package reflects local market standards for restaurant supervisory roles in Ohio.
Harbor View’s Five Guys Shift Lead roles often offer slightly higher hourly rates and bonus opportunities compared to neighboring locations, reflecting local demand and cost of living. The company’s supportive culture also distinguishes these roles, promoting team cohesion and career advancement.
Five Guys offers Shift Leads perks such as free meals every shift, weekly secret shopper bonuses, and comprehensive benefits including 401(k) plans. This blend of tangible rewards and growth opportunities creates a motivating environment unlike many fast-food leadership roles.
The Harbor View Five Guys location frequently seeks Shift Leads due to steady customer traffic. While competition exists, candidates with prior leadership experience and a proactive attitude stand out, benefiting from the company’s emphasis on internal promotion.
Shift Leads must juggle timely crew coordination, maintaining food quality, and swiftly resolving guest issues. Harbor View’s busy environment demands adaptability and strong multitasking skills to sustain smooth operations without sacrificing service standards.
Five Guys Harbor View typically schedules Shift Leads across both first and second shifts, with duties largely consistent. However, first shifts may focus more on opening procedures while second shifts emphasize closing tasks and shift performance tracking.