Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Serving as a Shift Lead at Five Guys in Little Elm means stepping into a leadership position that blends hands-on teamwork with supervisory duties. Unlike basic food service roles, it requires managing crew schedules, maintaining quality standards, and resolving guest issues, positioning you for future management advancement.
Effective communication, motivation skills, and accountability stand out as key traits. A Shift Lead must inspire diverse teams, enforce food safety rigorously, and handle operational challenges swiftly, all while fostering a positive work atmosphere essential in busy settings like Five Guys.
The role offers practical experience in daily operations, team mentoring, and performance tracking. It cultivates decision-making and problem-solving skills crucial for higher management, coupled with real-time feedback and promotion pathways within Five Guys’ supportive framework.
Little Elm shows a growing restaurant sector with moderate competition for leadership roles. Employers seek candidates with proven food service leadership, and Five Guys stands out by offering growth opportunities and attractive pay, making it a sought-after option among local job seekers.
While formal certifications aren’t mandatory, having food safety training or leadership credentials can enhance your candidacy. Local employers value experience in fast-paced environments and demonstrated ability to maintain high standards in quality and customer service.
Beyond competitive base pay starting at $19/hour plus tips, Five Guys offers weekly secret shopper bonuses, complimentary meals, and a team-oriented culture. Additionally, access to comprehensive benefits and mentorship sets it apart from many local competitors.
Five Guys provides Shift Leads with ongoing feedback, mentorship programs, and structured performance reviews. This environment encourages continuous growth, helping leaders refine coaching techniques, optimize shift operations, and prepare for future management roles.
Shift Leads at Five Guys in Little Elm start with competitive pay around $19 per hour, supplemented by tips and bonuses. This compensation aligns well with local market rates for similar positions, reflecting both the role’s responsibilities and the company’s commitment to rewarding leadership.
Highlighting prior leadership experience in food service, strong communication skills, and a track record of maintaining quality and safety standards is crucial. Demonstrating enthusiasm, dependability, and a willingness to grow will resonate strongly with Five Guys’ hiring preferences.
Managing shift performance metrics, ensuring food safety compliance, and handling guest concerns promptly are common challenges. Balancing team dynamics and maintaining store readiness demand adaptability and quick problem-solving, especially during peak hours in a busy restaurant environment.