NexlintoShift Manager
Company : Five Guys
Location : East Greenbush, NY, 12061
Job Type : Full Time
Date Posted : 5 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style, combining team motivation with direct involvement in food quality and guest satisfaction. Unlike some competitors, their shift managers benefit from shared tips, bonus programs like secret shopper incentives, and a clear path for career growth, making the position uniquely rewarding.
Effective communication, quick decision-making, and the ability to inspire a team under pressure are essential. A Shift Manager must balance operational tasks with motivating crew members to deliver excellent service, ensuring both food safety and customer satisfaction during busy shifts.
Starting as a Shift Manager provides a solid foundation in restaurant leadership, often leading to roles like Assistant Manager or Store Manager. Five Guys supports development through training and offers opportunities to grow within the company’s expanding network.
While formal certifications aren't mandatory, experience in restaurant leadership and knowledge of food safety regulations are highly valued. Local health and safety standards may require familiarity with state-specific guidelines, enhancing a candidate's suitability.
East Greenbush shows steady demand for skilled Shift Managers due to its growing hospitality sector. This competitive landscape encourages employers like Five Guys to offer attractive wages and benefits to secure qualified candidates swiftly.
Five Guys offers flexible scheduling options, including full-time hours post-training, plus free meals during shifts. These perks, combined with a supportive team atmosphere, help managers maintain a healthy balance between their professional responsibilities and personal life.
Shift Managers at Five Guys are pivotal in embodying the brand’s commitment to quality and friendly service. They lead by example, foster team spirit, and uphold safety and food standards, directly influencing the positive, energetic workplace culture.
Shift Managers start at $19.00 per hour with additional shared tips and potential bonuses, including a secret shopper program. These incentives can significantly increase overall compensation, rewarding managers for excellent customer service and store performance.
The company trains Shift Managers to handle guest feedback professionally, turning concerns into positive experiences. This approach helps maintain customer satisfaction and loyalty while empowering managers to resolve issues promptly and confidently.
Key duties include staffing assignments, monitoring food prep and safety, coaching team members, and overseeing opening or closing procedures. These responsibilities require multitasking and leadership to maintain high standards throughout each shift.