Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Canton, GA, a Shift Manager often balances close-knit team leadership with community-focused customer service. Unlike bigger metro areas, the pace may be steadier but requires versatility due to smaller staffing pools and local customer expectations, making adaptability and strong interpersonal skills vital.
Effective Shift Managers excel in quick decision-making, motivating crew members during high-demand periods, and maintaining quality standards. At Five Guys, fostering a positive team spirit while ensuring smooth shift operations is key to elevating guest satisfaction and operational success.
While not always mandatory, certifications such as ServSafe Food Protection Manager or OSHA safety training enhance a Shift Manager’s credentials in Georgia. These credentials demonstrate commitment to food safety and workplace standards, often improving hiring prospects locally.
Managing fluctuating customer volumes during peak hours and coordinating team tasks efficiently are frequent challenges. Strong communication, proactive problem-solving, and real-time coaching help maintain fast service and uphold Five Guys’ quality standards amidst these dynamics.
Canton's growing food service sector has led to moderate competition for Shift Manager roles. Positions at brands like Five Guys are sought after due to attractive wages and advancement opportunities, so candidates with leadership experience and local knowledge often stand out.
Five Guys provides Shift Managers with a $19/hour starting wage plus shared tips, secret shopper bonuses, and free meals during shifts. This blend of tangible rewards and a positive team culture distinguishes it from similar roles at competitors like Burger King.
Five Guys emphasizes clear advancement pathways, offering Shift Managers opportunities to grow into higher leadership roles. They support skill development through hands-on training and performance feedback, cultivating internal talent eager to expand their restaurant management careers.
Shift Managers in Canton typically earn between $18 to $22 per hour, with Five Guys offering a competitive starting wage of $19/hour plus tip shares and bonuses. This positions the role well within local market standards for fast-casual restaurant leadership.
Yes, Five Guys offers flexible scheduling and full-time hours after training, accommodating work-life balance for Shift Managers. This flexibility supports varying availability while ensuring coverage for busy shifts, aligning with employee needs in the Canton area.
Shift Managers at Five Guys actively engage with guest feedback, addressing concerns promptly to enhance satisfaction. They use insights to coach team members and adjust service delivery, reinforcing Five Guys’ commitment to quality and customer-centric operations.