NexlintoShift Manager
Company : Five Guys
Location : Riverside, IL, 60546
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Effective Shift Managers at Five Guys excel with strong communication, team motivation, and quick problem-solving. These skills help maintain smooth operations during busy periods and foster a positive environment that enhances both crew performance and customer satisfaction.
Starting as a Shift Manager opens doors to district or regional management roles. Demonstrating consistent leadership, operational expertise, and team development can fast-track growth within Five Guys’ expanding career pathways.
Shift Managers balance staffing and quality control while adapting to peak hours and slow periods. Night or second shifts often demand heightened vigilance to maintain safety standards and team morale during less busy or overnight hours.
Five Guys offers competitive starting wages plus tip sharing and bonuses, which generally exceed local fast-food pay. Combined with comprehensive benefits and a lively work culture, it stands out among Riverside’s restaurant shift manager jobs.
Riverside’s commuter patterns and local customer preferences require Shift Managers to optimize scheduling and personalize guest interactions. Managing team shifts around peak traffic times ensures timely service and efficient crew coverage.
Five Guys emphasizes quality and guest experience alongside leadership. Shift Managers actively coach crew skills, handle customer feedback with care, and uphold stringent food safety, creating a more engaged and accountable team atmosphere.
Shift Managers play a vital role in meeting performance metrics tied to secret shopper evaluations. Their leadership directly influences team service quality and store standards, unlocking bonus opportunities aligned with customer satisfaction.
Shift Managers start at $19.00 per hour at Five Guys in Riverside, IL, with potential earnings boosted by shared tips and performance bonuses. This competitive compensation package reflects the role’s leadership demands and operational responsibilities.
Aspiring Shift Managers should bring 1-2 years of leadership in food service, strong interpersonal skills, and a proactive attitude. Familiarity with fast-paced environments and commitment to quality service are key to meeting Riverside’s restaurant standards.
Taking on extra shifts demonstrates flexibility and dedication, often leading to faster skill development and recognition. For Five Guys managers, this proactive approach can enhance reputation and open advanced leadership opportunities locally.