Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
Recent Jobs
Jobseekers are also searching for
Popular Searches for Oil Change Assistant Manager
Frequently Asked Questions
This role involves frequent standing, walking, bending, and lifting up to 50 pounds while navigating service bays and pits. Candidates should be comfortable working in varying temperatures typical of Snellville’s climate, ensuring safety and productivity during busy shop hours.
Strong communication, team coaching ability, and a positive attitude are crucial. An assistant manager must balance hands-on service tasks with mentoring staff, fostering a high-performing team that meets both customer satisfaction and operational standards.
Yes, many progress into shop manager roles or broader automotive operations management positions. The paid training and fast-track advancement options at Driven Brands support growth toward leadership within the automotive service sector.
Driven Brands emphasizes hands-on leadership combined with paid training, even for candidates without prior automotive experience. This inclusive approach helps locals in Snellville develop technical skills alongside managerial expertise.
Driven Brands fosters a performance-driven culture rewarding teamwork and leadership potential, with perks like free employee oil changes and bonus opportunities, setting it apart from more transactional or strictly service-focused competitors.
Salaries commonly range from $15 to $20 per hour in this area, with additional bonuses possible. Driven Brands offers competitive hourly wages paired with benefits such as paid time off and health insurance options.
While not always mandatory, certifications like ASE or safety training can enhance your profile. Employers in Snellville often value demonstrated leadership and hands-on skills, making formal credentials a helpful advantage.
The growing automotive service demand in Snellville means steady hiring, but competition varies by company. Positions at recognized brands like Driven Brands often attract motivated candidates seeking both technical and supervisory experience.
Managing workflow efficiently, addressing customer questions promptly, ensuring safety compliance, and maintaining team morale under pressure are key. The role requires quick decision-making to keep service bays running smoothly.
Driven Brands offers structured training and advancement, ideal for those aiming to build leadership skills while gaining technical expertise. The position serves as a solid foundation for climbing the automotive management ladder.