NexlintoGeneral Manager
Company : Five Guys
Location : Alsip, IL, 60803
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing at Five Guys in Alsip requires agility and stamina due to its high-energy kitchen and open layout. General Managers must juggle team coordination, real-time communication, and shift transitions smoothly to maintain the brand’s vibrant atmosphere and deliver exceptional customer service.
Career growth at Five Guys often involves moving into regional or multi-unit management roles. Demonstrating leadership, financial acumen, and team-building skills at the Alsip location can open doors to expanded responsibilities and higher-level operational roles within this rapidly growing burger franchise.
Alsip restaurants value leaders who exhibit strong communication, adaptability, and a team-first approach. Given the area's competitive market, managers who inspire crew members, maintain operational efficiency, and foster a positive atmosphere tend to thrive and secure long-term employment.
General Managers in casual dining around Alsip can expect base salaries between $50,000 and $65,000 annually, often supplemented by performance bonuses. Five Guys offers competitive pay reflecting local market standards, rewarding leadership and operational success.
At Five Guys, the General Manager leads within a cross-trained team where everyone pitches in across roles. This fosters a lively, music-infused work environment that demands hands-on leadership, continuous motivation, and adaptability distinct from more segmented restaurant operations.
While not always mandatory, certifications like ServSafe are highly regarded for restaurant General Managers in Alsip. Such credentials signal food safety knowledge, which complements local health regulations and enhances leadership credibility within Five Guys and similar establishments.
Shift management at Five Guys involves balancing busy morning openings and late evening closes, coordinating a rotating crew with diverse skill sets. Handling real-time problem-solving in a loud, fast-paced kitchen requires endurance and excellent communication to maintain service quality.
Five Guys in Alsip taps into a community that values teamwork and fast service. Managers must navigate local employment patterns, including diverse shift preferences and competitive hiring, while fostering a culture that aligns with both the brand’s standards and the region’s work ethic.
Unlike retail or healthcare, the Five Guys General Manager role thrives on fast service, hands-on food preparation, and high-energy team dynamics. Leadership here is less about bureaucracy and more about fostering a fun, collaborative environment that drives customer satisfaction daily.
Experience in food service leadership is invaluable, especially in fast casual or quick-service restaurants. Proven skills in staff coaching, inventory control, and cost management prepare candidates to meet Five Guys’ expectations for energetic and adaptable General Managers.