NexlintoShift Manager
Company : Five Guys
Location : Hilton Head Island, SC, 29926
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hilton Head Island's hospitality-driven economy creates steady opportunities for shift managers, especially in popular chains like Five Guys. While competition exists, candidates with leadership experience and local knowledge often find favorable chances due to seasonal business surges and tourism influx.
Local employers often value certifications in food safety and team leadership for shift managers. While not always mandatory, possessing ServSafe or similar food handling credentials can enhance job prospects in Hilton Head Island's restaurant landscape.
Effective Shift Managers excel at multitasking, quick decision-making, and motivating staff under pressure. Strong communication, prior supervisory experience, and a commitment to quality service are essential traits that set top performers apart.
The Shift Manager position hones leadership, operational, and customer service skills crucial for higher roles like General Manager. It offers insight into managing teams and store functions, laying groundwork for a progressive hospitality career.
Beyond overseeing staff, shift leaders coordinate workflow, enforce safety protocols, address guest concerns promptly, and ensure compliance with quality standards. They also mentor team members and handle opening or closing procedures.
Five Guys emphasizes a team-centric culture with perks like shared tips, secret shopper bonuses, and flexible scheduling. Their approach blends operational leadership with employee development in an energetic, supportive environment.
Starting wages typically begin at $19 per hour, supplemented by shared tips and performance bonuses. This package, combined with benefits like free meals and 401(k) eligibility, positions the role attractively in Hilton Head Island's market.
Five Guys focuses on proactive coaching and operational ownership during shifts, encouraging supervisors to lead by example and maintain high food quality and customer service standards. This contrasts with more task-focused roles elsewhere.
Seasonal tourism spikes often require adaptable scheduling, with managers balancing peak hours and off-season fluctuations. Five Guys supports this with flexible shift options, helping managers maintain a healthy work-life rhythm in the area.