NexlintoShift Lead
Company : Five Guys
Location : Auburn, AL, 36832
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Thriving as a shift lead demands strong communication, quick decision-making, and the ability to motivate diverse teams under pressure. Emphasizing positivity and accountability helps maintain high service standards and operational efficiency in busy restaurant settings like Five Guys.
Shift leads in Auburn often juggle hands-on crew management and customer interaction more intensely than higher management tiers. This role blends operational oversight with direct team coaching, making it a critical bridge between staff and management in local eateries.
Absolutely, the shift lead role is designed as a foundational leadership position, offering mentorship and real-time feedback that prepares employees for advanced management. This path encourages growth and promotions, especially for motivated individuals passionate about restaurant operations.
Shift leads in Auburn generally earn between $16 and $20 per hour depending on experience. Five Guys starts at $19.00/hour plus tips and bonuses, positioning it competitively with added benefits like free meals and comprehensive healthcare options.
Positions for shift leads at Five Guys in Auburn see steady demand due to the region's growing hospitality sector. Hiring cycles tend to be swift, often closing within weeks as the company prioritizes filling key leadership roles to maintain service quality.
Managing a shift in Auburn's Five Guys means balancing high customer volume with maintaining food safety and cleanliness standards. Local workforce demographics and peak hours require adaptability and strong interpersonal skills to keep team morale and guest satisfaction high.
Five Guys offers structured mentorship and frequent performance reviews, ensuring shift leads receive constructive feedback. The company’s culture promotes learning on the job and provides clear pathways to management roles, particularly beneficial in Auburn’s competitive labor market.
Beyond competitive wages, Five Guys rewards shift leaders in Auburn with weekly secret shopper bonuses shared across the team. The perks also include free meals during shifts and access to a comprehensive benefits package, enhancing job satisfaction and retention.
Applicants should hone leadership abilities, multitasking under pressure, and customer service excellence. Familiarity with food safety protocols and team coaching techniques also boosts candidacy for shift lead jobs near Auburn, where operational efficiency is key.
Auburn’s traffic is generally manageable, but shift leads should plan around peak rush hours to avoid delays. Public transport options are limited, so most rely on personal vehicles. Proximity to the restaurant can greatly impact punctuality and work-life balance.