Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes strong interpersonal skills, dependability, and a proactive attitude for shift leaders in Belleville. Candidates who can motivate crew members, maintain high food quality, and manage fast-paced service environments tend to thrive in this role.
Five Guys shift managers focus heavily on hands-on team coaching and guest experience, with added perks like free meals and bonus programs. Unlike some competitors, they also have clear career paths and shared tipping, creating a more engaging leadership role.
Shift managers often juggle staffing puzzles, quality control under pressure, and guest satisfaction simultaneously. Handling unexpected crew absences or rush hours requires quick decision-making and maintaining upbeat team morale to keep operations smooth.
While no certifications are mandatory, possessing a food safety certification is advantageous in Belleville’s restaurant sector. Awareness of Michigan’s health and labor regulations ensures compliance and smoother shift management at Five Guys.
Belleville’s market shows moderate competition for shift manager positions, with steady openings due to restaurant growth. Proximity to Detroit increases applicant volume, but Five Guys’ strong brand presence offers a slight edge for candidates.
Starting pay at Five Guys in Belleville is $19.00/hour, augmented by shared tips and bonuses. This wage aligns well with local hospitality standards and offers a competitive package, especially factoring in benefits and shift meal perks.
Five Guys provides structured advancement opportunities from shift management to higher leadership roles, combined with ongoing training. Their focus on internal promotion encourages shift leaders to build long-term careers within their expanding network.
The Five Guys environment prioritizes energetic teamwork and mutual support during shifts. Shift managers not only oversee operations but also actively foster a positive workplace culture, enhancing both crew satisfaction and customer service.
Belleville sees consistent hiring for Five Guys shift managers thanks to stable restaurant demand. Local candidates with previous leadership experience and strong communication skills are especially sought after in this market.
Shift managers at Five Guys benefit from flexible scheduling options, free meals during shifts, and secret shopper bonuses that reward excellent service performance, making both early and late shifts financially and professionally rewarding.