Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Hobart, shift managers lead with a strong emphasis on fostering a vibrant, team-oriented atmosphere while balancing quality and speed. Unlike some chains, the role involves hands-on coaching and direct impact on guest satisfaction during every shift, making leadership both dynamic and rewarding.
Night shifts at Five Guys in Hobart often require multitasking under pressure while maintaining safety and food standards. Managing crew energy and ensuring consistent guest experiences during quieter hours can be challenging but offers great opportunities to sharpen leadership and operational skills.
While 1-2 years of leadership experience is preferred, Five Guys supports new managers through comprehensive training and mentorship, enabling those eager to learn and grow to quickly adapt and excel in managing shifts effectively.
Many assume shift managers only oversee staff, but at Five Guys, they also handle operations like food safety, guest relations, and performance feedback. This multifaceted role requires balancing people management with hands-on operational duties.
Hobart's hospitality sector is steadily growing, increasing demand for capable shift managers. Candidates who highlight leadership skills, flexibility with scheduling, and a passion for customer service typically gain a hiring edge in this local market.
Most Hobart-based Five Guys employees benefit from short commutes due to the city's compact size. This convenience allows for more flexible shift options, making it easier for managers to accommodate varied schedules and maintain work-life balance.
Shift managers at Five Guys Hobart start at $19.00 per hour, with opportunities to boost income through shared tips and secret shopper bonuses. Additional benefits like health coverage and 401(k) plans further enhance overall compensation.
Five Guys values shift managers who demonstrate dependability, strong communication, and a proactive attitude. Passion for quality food and creating positive guest experiences are equally vital traits for success in this role.
Five Guys fosters an upbeat, team-centric environment where shift managers actively contribute to morale and operational excellence. This culture emphasizes mutual support and high standards, differentiating it from more impersonal fast food settings.
Five Guys offers clear advancement routes from shift manager to higher leadership roles, such as store manager or regional positions. Demonstrated leadership, commitment, and operational success during shifts pave the way for upward mobility.