NexlintoShift Lead
Company : Five Guys
Location : Schererville, IN, 46375
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Schererville's fast food sector sees steady demand for shift leads, especially in established chains. While competition exists, strong leadership skills and local experience can set candidates apart, making it a promising area to pursue advancement in restaurant management.
Certifications like ServSafe Food Protection Manager enhance credibility in Schererville's restaurant scene. While not always mandatory, such credentials demonstrate commitment to food safety and can improve chances for shift leads aiming to solidify their leadership roles.
Shift leads uniquely balance operational oversight with team motivation, ensuring smooth service flow and quality standards. Their ability to communicate clearly, manage diverse crews, and resolve issues promptly differentiates them from regular staff, marking them as future management candidates.
Handling high customer volume, coordinating staff breaks, and maintaining food quality under pressure are common hurdles. Effective shift leads anticipate bottlenecks and foster teamwork to keep service efficient and guests satisfied during peak hours.
Five Guys emphasizes a hands-on leadership style, combining operational duties with real-time coaching. The company culture focuses heavily on team camaraderie and offers frequent performance feedback, which can be more engaging compared to more rigid environments.
Yes, Five Guys shift leads can earn a competitive base wage starting at $19/hour plus tips, alongside weekly secret shopper bonuses shared with their team. They also enjoy free meals on shift and access to comprehensive benefits, enhancing overall job satisfaction.
Shift leads in Schererville typically earn between $18 and $21 per hour, with Five Guys offering a competitive starting pay of $19/hour plus tips and bonuses. This aligns well with regional standards for leadership roles in fast-casual dining.
Many shift leads transition into store management or regional operations roles. Gaining expertise in team leadership, inventory control, and customer service at the shift level lays a strong foundation for expanded responsibilities in restaurant management.
Schererville’s community vibe and customer expectations require shift leads to emphasize friendly service and swift problem-solving. Understanding local tastes and peak dining times helps leaders tailor operations for maximum guest satisfaction.
Five Guys looks for dependable individuals with a strong sense of accountability, enthusiasm for high-energy environments, and excellent communication skills. A passion for quality food and a proactive attitude toward team mentorship are highly valued.