NexlintoShift Manager
Company : Five Guys
Location : Clarendon Hills, IL, 60514
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Clarendon Hills has a moderately competitive landscape for shift manager jobs in fast-food chains. With local demand rising, candidates with proven leadership and customer service skills, especially in reputed brands like Five Guys, tend to stand out. Networking locally and showcasing hands-on experience can significantly boost hiring chances.
While formal certifications aren't mandatory for shift manager roles in Clarendon Hills, having food safety or ServSafe certifications can enhance your profile. Many establishments, including Five Guys, value such credentials as they demonstrate commitment to maintaining high safety and quality standards in food service.
Effective shift managers excel in clear communication, quick decision-making, and team motivation. They balance operational controls with empathy, ensuring crew members stay engaged while meeting strict food safety and service benchmarks. Adaptability under pressure is also crucial for maintaining smooth shifts.
Shift managers juggle direct team oversight with operational tasks like opening or closing duties, unlike some supervisors who may focus solely on scheduling or training. They actively monitor food prep quality and guest interactions, serving as the frontline problem solver during their shift.
Five Guys promotes internal growth, making it typical for shift managers to advance into store management or regional roles. Demonstrating consistent team leadership, operational excellence, and customer service mastery can open clear career paths within this fast-growing brand.
Five Guys in Clarendon Hills provides attractive benefits such as a starting wage of $19/hour, shared tips, and bonuses. They also offer free meals during shifts and eligibility for medical, dental, vision, and 401(k) plans, which may surpass benefits at smaller local competitors.
Yes, Five Guys emphasizes flexible scheduling for shift managers, especially after training is complete. This approach accommodates varying personal needs while ensuring full-time hour availability, catering well to employees balancing work-life commitments in Clarendon Hills.
Shift managers at Five Guys in Clarendon Hills start at $19.00 per hour, with additional income from shared tips and bonus programs tied to store performance. This compensation package makes the role financially competitive in the local fast-food management job market.
Five Guys trains shift managers to address guest concerns swiftly and professionally, turning feedback into positive experiences. Managers are empowered to resolve issues on the spot, maintaining the brand's reputation for friendly and accurate customer service.
Shift managers often navigate staffing fluctuations and high customer volume while upholding quality standards. Leading diverse crew members through peak times demands strong interpersonal skills and the ability to motivate staff to maintain fast and friendly service.