Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Morrow, GA, shift managers lead by example, overseeing crew performance while actively participating in daily tasks. They juggle staffing, customer service, and food safety to keep operations smooth during their shift, ensuring both leadership and practical involvement align for peak team success.
A shift supervisor excels in real-time problem-solving, direct crew coaching, and maintaining quality standards under pressure. Unlike general managers, they focus on immediate shift operations, fostering quick decision-making and motivating staff to deliver consistent guest experiences in fast-paced settings.
While restaurant leadership is preferred, valuable retail management experience can translate well to a Five Guys shift manager role. Key transferable skills include team supervision, customer interaction, and operational oversight, which are critical for managing shifts effectively in a dynamic environment.
Morrow, GA has a moderate demand for shift managers with several foodservice outlets competing for talent. Applicants who demonstrate strong leadership, reliability, and customer service experience typically stand out, making preparation and clear communication vital to securing a role.
Morrow offers convenient access to major highways, but traffic during peak hours can affect commute times. Shift managers often work varied schedules, including evenings and weekends, so flexibility with shift timings helps accommodate local traffic patterns and personal routines.
Five Guys fosters an energetic, team-focused environment where shift managers actively engage in mentoring and uplifting crew members. This contrasts with more hierarchical chains by emphasizing hands-on leadership, open communication, and rewarding performance, creating a vibrant workplace culture.
Yes, Five Guys offers shift managers a starting wage of $19.00/hour, plus shared tips and bonuses tied to secret shopper evaluations and store performance. These incentives reward quality customer service and operational excellence, motivating managers to maintain high standards.
Shift managers at Five Guys in Morrow benefit from structured growth paths including potential moves to store management or regional leadership. The company’s focus on development and training equips managers with skills that support upward mobility within the expanding burger franchise.
While formal certifications aren't mandatory, food safety and leadership training certifications can boost a candidate’s profile in Morrow’s competitive market. Demonstrating knowledge in health standards and crew management aligns well with local employer expectations for shift managers.
Five Guys shift managers often experience a more personalized team environment with a strong focus on quality and guest satisfaction, while McDonald's roles may involve larger-scale operations. Five Guys emphasizes hands-on leadership and flexible scheduling, appealing to those seeking a dynamic work culture.