Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Carrollton, the Oil Change Assistant Manager balances supervising shop operations and coaching staff with performing oil changes and light vehicle maintenance. This hybrid approach ensures smooth workflow, excellent customer service, and safety compliance, making it a dynamic position within Driven Brands’ fast-paced service environment.
Starting as an Oil Change Assistant Manager opens pathways to higher leadership roles within automotive service. Driven Brands offers fast-track promotions fueled by paid training and performance bonuses, ideal for motivated individuals eager to grow into shop management or broader operational positions.
Success hinges on physical stamina for tasks like lifting up to 50 pounds and navigating service pits, paired with strong team leadership and customer focus. Demonstrating positive attitude, coaching abilities, and adherence to safety standards are equally vital in this Carrollton-based role.
Driven Brands emphasizes a performance-driven culture with paid training, competitive bonuses, and employee perks such as free oil changes. This creates a supportive environment for assistant managers who want to develop both technical skills and leadership within a nationally recognized automotive brand.
Besides company-wide benefits, this role in Carrollton offers exposure to a bustling automotive market with diverse customer needs. The local work culture values hands-on expertise and team collaboration, which Driven Brands fosters through tailored training and community engagement.
Carrollton’s growing population and busy vehicle market increase demand for skilled oil change professionals. While competition exists, Driven Brands’ reputation and comprehensive training give applicants an edge, especially those eager to combine leadership with technical service tasks.
Typically, assistant managers in oil change services around Carrollton earn between $15 and $20 per hour, often supplemented with performance bonuses. Driven Brands offers competitive wages aligned with local standards, enhancing total compensation through benefits and incentives.
At Driven Brands, assistant managers actively engage customers by ensuring efficient service and accurate payment processing while simultaneously overseeing shop workflow and mentoring staff. This dual focus maintains high satisfaction levels and operational excellence.
Rush periods demand swift coordination of vehicle services and staff deployment. Effective assistant managers anticipate workload surges, delegate tasks efficiently, and maintain quality control, ensuring smooth operations despite the fast-paced environment common in Carrollton’s automotive service sector.
While formal certifications aren't mandatory, familiarity with Texas automotive safety standards and environmental guidelines enhances job performance. Staying updated on local regulations helps assistant managers at Driven Brands maintain compliance and promote safe, eco-conscious vehicle servicing.