Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
New Lenox's growing food service sector means Crew Member roles at places like Five Guys are in steady demand. Local candidates often find multiple openings due to the town's expanding dining scene, but maintaining strong communication and teamwork skills can set applicants apart.
Positions at Five Guys in New Lenox typically require availability during evenings, weekends, and holidays to meet peak customer flow. Flexibility with scheduling helps employees balance work and life while supporting the restaurant's fast-paced environment.
Mastering multitasking across stations such as register, grill, and fry is crucial. Strong communication and quick decision-making enhance service speed and accuracy, while a passion for food safety ensures a clean and safe workplace.
Starting as a Crew Member, employees can advance to supervisory roles or management positions within the quick-service restaurant industry. On-the-job training and demonstrated leadership frequently open doors to higher responsibilities.
The Crew Member position at Five Guys emphasizes cross-training across multiple stations, ensuring versatility. The blend of energetic teamwork, classic rock ambiance, and a customer-first approach sets it apart from typical fast-food roles.
Employees can earn cash bonuses through Five Guys’ secret shopper program, rewarding exceptional customer service and food preparation. This performance-based incentive motivates crew members to maintain high standards consistently.
Besides competitive pay, Five Guys offers flexible scheduling, free meals during shifts, and comprehensive benefits like 401(k) and medical coverage. These perks contribute to a supportive and engaging workplace culture locally.
Crew Members in New Lenox typically earn between $12 and $15 per hour, reflecting local quick-service industry standards. Additionally, frequent bonus opportunities can boost overall earnings beyond base pay.
Crew Members regularly rotate through tasks including cashiering, grilling, food prep, and cleaning. This rotation builds skill diversity and keeps the workday dynamic, fostering a well-rounded team capable of handling all customer needs.
Clear, friendly, and efficient communication is essential to coordinate with team members and deliver outstanding customer experiences. Being able to thrive in a loud, open kitchen environment while staying positive is highly prized.