NexlintoShift Manager
Company : Five Guys
Location : Roswell, GA, 30077
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Roswell's hospitality sector is expanding, with burger brands like Five Guys seeing steady demand for shift managers. Competition is moderate, favoring candidates who demonstrate leadership and customer service expertise. Local candidates with restaurant supervisory experience typically have an advantage when applying for these roles.
Handling high guest volume during peak times requires quick decision-making to maintain service speed and food quality. The Shift Manager must coordinate crew duties, manage stress levels, and ensure safety compliance, all while fostering a positive team atmosphere to keep performance consistent.
While no mandatory certifications are required, knowledge of Georgia's food safety standards and local health codes is essential. Familiarity with OSHA regulations and obtaining a food handler's permit can enhance a Shift Manager’s credentials in Roswell's restaurant industry.
Shift Managers uniquely balance operational oversight with hands-on team leadership during their shifts. Unlike general supervisors, they handle opening and closing duties, real-time problem solving, and direct guest interaction, ensuring both smooth workflow and exceptional customer experience.
Strong communication, multitasking under pressure, and the ability to coach team members effectively rank highest. Also crucial is a sharp focus on food safety standards and a passion for delivering consistent guest satisfaction within a dynamic setting.
Five Guys emphasizes teamwork, energy, and quality in every shift. Shift Managers embody this by fostering a positive workspace, encouraging crew development, and upholding the brand's commitment to superior food and service standards.
Five Guys offers competitive wages starting at $19/hour plus tips and bonuses, with a strong focus on employee growth and benefits. The culture prioritizes energetic teamwork and quality, making the managerial role more than just supervision but a chance to shape a thriving service environment.
The $19/hour starting wage at Five Guys in Roswell is competitive within the fast-casual sector, often surpassing local averages for similar roles. Including shared tips and bonuses, total compensation can be notably attractive for candidates with leadership experience.
Flexibility is a growing priority in Roswell’s fast food management roles. At Five Guys, Shift Managers often enjoy adaptable schedules and the opportunity for full-time work post-training, appealing to those balancing career growth with personal commitments.
Five Guys supports career advancement through mentorship and skill development. Successful Shift Managers often progress to store management or regional leadership roles, benefiting from structured pathways alongside continuing education and performance incentives.