Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Grayson’s hospitality sector is growing steadily, with moderate competition for shift manager positions. Local candidates with prior leadership and restaurant experience tend to stand out, especially those familiar with fast-casual dining environments like Five Guys.
While no strict certifications are mandatory, having a food safety or management certification can give candidates an edge in Grayson, GA. Employers value practical knowledge of health codes and leadership skills in fast-paced food service settings.
Shift Managers at Five Guys oversee operations during their shifts, ensuring team coordination, food safety, and exceptional guest service. They handle staffing, coach crew members, and manage opening or closing tasks, making sure the store runs smoothly and efficiently.
Starting as a Shift Manager at Five Guys offers leadership experience, exposure to operational management, and opportunities for advancement within a nationwide brand. The role sharpens skills in team supervision, customer relations, and quality control, opening paths to higher managerial roles.
Employers prioritize strong communication, leadership under pressure, and a solid understanding of food safety. Being dependable, quick at problem-solving, and able to motivate a team during busy shifts are also key traits sought locally.
Five Guys emphasizes a positive, energetic workplace and team collaboration. Shift Managers are encouraged to lead by example, foster employee development, and maintain quality standards, creating a more engaged and supportive environment than some competitors.
Starting wages are around $19.00 per hour, with additional earnings through shared tips and bonus programs like secret shopper rewards. This compensation package aligns well with regional standards for managerial roles in fast-casual dining.
Yes, Five Guys provides flexible scheduling options, especially after the initial training period. This flexibility helps Shift Managers balance work-life commitments while maintaining full-time hours if desired.
Handling fluctuating customer volumes, ensuring adherence to safety protocols, and coordinating a diverse team can be demanding. Effective multitasking and clear communication are crucial to maintain quality and service speed during peak hours.
While one to two years of leadership experience is preferred, passion for food service and strong interpersonal skills can compensate. Many successful Shift Managers grow into the role by demonstrating reliability, learning quickly, and motivating their teams.