NexlintoShift Lead
Company : Five Guys
Location : Lowell, IN, 46356
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
As a Shift Lead at Five Guys in Lowell, IN, you’re pivotal in steering daily activities—overseeing crews, maintaining food quality, and ensuring guest satisfaction. This hands-on role directly influences operational flow and team morale, making each shift productive and customer-focused.
Key leadership qualities include clear communication, quick problem-solving, and motivating diverse teams. A Shift Lead must balance operational efficiency with fostering a positive atmosphere, ensuring smooth service under pressure and consistent adherence to food safety standards.
Shift Leads often navigate staffing shortages, guest complaints, and maintaining high cleanliness standards simultaneously. Proactive communication, flexibility, and hands-on involvement help address these hurdles, ensuring shifts stay on track without compromising quality.
Given Five Guys’ growth and community reputation in Lowell, IN, Shift Lead roles attract many applicants seeking advancement in food service management. Competitive pay and benefits elevate demand, though local candidates with leadership experience often stand out.
Starting at $19.00/hour plus tips and bonuses, Five Guys offers competitive compensation for Shift Leads in Lowell. This wage surpasses many entry-level supervisory roles locally, reflecting the responsibility level and growth opportunities within the company.
Many Shift Leads leverage their experience to move into assistant manager or store manager roles. Five Guys supports upward mobility through mentorship and performance feedback, making it a solid launchpad for restaurant management careers in Lowell’s competitive food industry.
Five Guys in Lowell fosters a team-driven environment encouraging collaboration and learning. New Shift Leads benefit from real-time feedback and mentorship, which cultivates confidence and leadership skills essential for thriving in fast-paced restaurant settings.
At Five Guys, Shift Leads not only manage shift operations but also champion brand standards—ensuring food quality, handling guest concerns promptly, and promoting a positive work culture. This role blends operational oversight with active team coaching.
Beyond competitive pay, Five Guys Shift Leads enjoy weekly secret shopper bonuses, free meals during shifts, and access to comprehensive benefits. These perks enhance job satisfaction and reward consistent performance in a bustling restaurant environment.