NexlintoShift Lead
Company : Five Guys
Location : Wylie, TX, 75098
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Wylie, TX
Popular Searches for Shift Lead
Frequently Asked Questions
At Five Guys in Wylie, TX, a Shift Lead balances energizing the crew with hands-on oversight of food prep and cleanliness. Leadership goes beyond assigning tasks—it's about inspiring positivity and productivity during busy hours, ensuring guests receive top-notch service while maintaining smooth shift flow.
First shift leads in Wylie often focus on setting the day's tone by prepping the store and training fresh team members, while later shifts might prioritize maintaining service quality during peak hours. Each shift demands adaptability to customer flow and crew dynamics specific to Wylie’s dining patterns.
A standout Shift Lead combines quick decision-making with strong interpersonal skills to coach diverse teams effectively. Unlike general lead roles, Shift Leads directly manage shift operations, drive team morale, and handle immediate guest concerns, requiring a blend of leadership and hands-on restaurant expertise.
Five Guys supports Shift Leads with mentorship and performance feedback tailored to career growth. In Wylie, training often includes operational mastery and people management skills, designed to prepare leaders for long-term management roles within the company’s expanding network.
Wylie’s growing population fuels steady demand for Shift Leads in fast food. However, Five Guys stands out by offering attractive pay and growth opportunities, making their positions highly sought after. Candidates with prior leadership experience and a service mindset tend to have an edge.
Wylie’s suburban layout means most employees rely on cars, with typical commutes under 30 minutes from surrounding areas like Plano or Garland. Peak traffic times can affect travel, so Shift Leads often coordinate schedules to balance commute efficiency with shift demands.
Starting base pay for Shift Leads at Five Guys in Wylie is $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This competitive compensation reflects both the leadership responsibilities and the local cost of living, positioning Five Guys as an attractive employer.
Five Guys emphasizes a team-oriented, fun environment that encourages Shift Leads to foster positivity and accountability. Unlike more corporate chains, Shift Leads here engage closely with crew members, promoting hands-on leadership that directly impacts guest satisfaction and store success.
Shift Leads focus heavily on food quality, safety protocols, and store cleanliness, with real-time tracking of shift performance metrics. In Wylie, ensuring these standards not only satisfies health regulations but also aligns with Five Guys’ reputation for consistency and customer service excellence.
An effective Shift Lead at Five Guys blends motivational coaching with clear task delegation, encouraging team cooperation and maintaining high energy throughout the shift. Leading by example in customer service and operational excellence helps build a trustworthy and productive crew culture.