NexlintoShift Manager
Company : Five Guys
Location : Stone Mountain, GA, 30083
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Stone Mountain’s growing foodservice sector means moderate competition for shift manager roles. Candidates with proven leadership and customer service skills stand out, especially at popular brands like Five Guys, where team leadership and operational excellence are valued in a bustling local market.
Night shifts often require managing reduced staffing while maintaining high service standards. At Five Guys in Stone Mountain, a night shift manager needs to stay alert to safety protocols, handle late-night customer dynamics, and ensure smooth food prep despite smaller crews, demanding adaptable leadership.
Employers in Stone Mountain usually seek candidates with 1-2 years of leadership experience in high-volume eateries, strong communication, and a solid grasp of food safety standards. Certifications like ServSafe can enhance employability, reflecting readiness to maintain quality under pressure.
Shift managers oversee team coordination, training, and operational tasks beyond routine duties. Unlike crew members, they make quick decisions impacting guest satisfaction, staff performance, and compliance with safety standards, positioning them as pivotal leaders during their shifts.
Five Guys promotes internal growth, with shift managers often advancing to assistant manager or store manager roles. Demonstrating leadership, operational expertise, and team-building skills can accelerate progression within this expanding burger franchise.
Besides a $19/hour starting pay, shift managers enjoy shared tips, bonus incentives linked to customer service, complimentary meals during shifts, and eligibility for medical, dental, vision, and 401(k) plans. This comprehensive package supports both financial and wellness needs.
A Five Guys shift manager leads team members, coordinates station staffing, oversees food quality and safety, ensures speedy customer service, addresses guest feedback, and manages opening or closing duties, all while driving a positive work environment.
Five Guys encourages shift managers to address concerns professionally and promptly, coaching teams on communication skills and empowering managers to resolve issues on-site, which helps maintain guest satisfaction and store reputation during peak service times.
Yes, Five Guys provides flexible scheduling, especially after training completion, allowing shift managers to balance work hours with personal commitments, which is particularly valuable in the Stone Mountain area where workforce flexibility is a priority.
At $19 per hour plus tips and bonuses, Five Guys offers competitive pay for shift managers in Stone Mountain, often exceeding rates at comparable chains. This wage, combined with benefits and incentives, positions it as an attractive option within the local fast-food market.