Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Working as a Crew Member at Five Guys in Gates Mills means adapting to a lively, fast-moving kitchen environment. The role requires quick thinking and teamwork to maintain food quality and customer satisfaction during busy hours, making it perfect for those who thrive under energetic conditions.
Five Guys supports growth by offering on-the-job training and promoting from within. Crew Members can evolve into supervisory roles or management, gaining valuable skills in leadership and operations within the quick-service restaurant industry.
Emphasizing effective communication, multitasking, basic math for cash handling, and a strong commitment to cleanliness and food safety will boost your profile. Being a team player who enjoys a fast-paced setting also resonates well with employers like Five Guys.
Five Guys promotes a dynamic work culture filled with classic rock tunes and team enthusiasm. Crew Members are encouraged to bring positivity and energy, creating an engaging atmosphere that aligns with the brand’s commitment to fresh food and exceptional service.
Five Guys sets itself apart with flexible scheduling, competitive pay, and bonus opportunities tied to performance. In Gates Mills, the company’s reputation for quality ingredients and customer service often translates to a more rewarding work experience than typical quick-service roles.
The Gates Mills area sees moderate demand for restaurant crew jobs, with Five Guys frequently hiring due to steady customer flow. Candidates with prior service experience and availability during peak hours tend to have an edge in securing these roles.
Yes, Crew Members enjoy free meals while on shift, which supports their energy through busy periods. This benefit complements the company’s focus on fresh ingredients and creates a positive, employee-focused environment.
Crew Members at Five Guys in Gates Mills generally earn between $11 to $14 per hour, depending on experience and shift timings. This rate is competitive within the local quick-service restaurant market and is often supplemented by performance bonuses.
Besides standard duties like food prep and customer service, Five Guys Crew Members rotate through multiple stations including grill, register, and fry areas. This cross-training approach ensures variety and skill development uncommon in many other quick-service jobs.
Hiring at Five Guys in Gates Mills tends to increase during summer months and holiday seasons to accommodate higher customer traffic. Prospective Crew Members should consider applying early in these periods to maximize chances of employment.