Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Absolutely, Five Guys emphasizes career growth, especially for shift managers. In Siloam Springs, you’ll find opportunities to develop leadership skills and progress to higher management roles given your performance and commitment in a fast-paced restaurant environment.
Key traits include strong communication, decisiveness, and the ability to motivate a diverse team during hectic shifts. A great shift manager leads by example, ensures high-quality service, and keeps operations running smoothly under pressure.
Shift Managers oversee the entire shift, balancing team coordination, customer satisfaction, and food safety compliance, unlike crew members who focus mainly on individual tasks. This role demands multitasking across leadership, operational, and guest experience duties.
Shift Managers at Five Guys in Siloam Springs typically earn around $19.00 per hour, supplemented by tip sharing and performance bonuses, aligning competitively with the local hospitality management wage standards.
Yes, besides the competitive wage, managers here enjoy free meals on shift and a secret shopper bonus that rewards excellent customer service, reflecting Five Guys’ commitment to a supportive and rewarding workplace culture.
Shift Managers act as vital links between crew and upper management, using guest insights and team observations to suggest operational tweaks. This ongoing dialogue helps maintain high-quality standards and enhance overall store performance.
The hospitality sector in Siloam Springs is growing steadily, with several openings for shift management due to expanding customer flow and local competition. This trend indicates promising hiring activity for candidates with leadership experience.
Look for postings on official Five Guys career pages and local job boards mentioning flexible scheduling and leadership growth. Verified shifts will highlight wage details like $19 hourly plus tips and benefits, ensuring authenticity.
Candidates with 1-2 years of experience in restaurant or retail leadership typically thrive here. Skills in team supervision, food safety, and customer service are crucial, alongside a proactive mindset to handle fast-paced shift challenges.
Five Guys tends to emphasize team culture and quality with performance bonuses and flexible schedules, which can differ from competitors who may focus more on volume or fixed shifts. This creates a dynamic environment tailored to employee growth and guest satisfaction.