Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Running a shift at Five Guys in Chantilly means balancing fast-paced burger service with high team morale. The focus on shared tips, bonus programs, and flexible scheduling sets it apart from typical restaurant shift manager roles in the area, making leadership both rewarding and dynamic.
In Chantilly, VA, a Shift Manager thrives by blending strong communication with adaptability due to local customer expectations and diverse team backgrounds. Emphasizing safety and quality while motivating the crew is vital, reflecting the area's competitive restaurant scene.
A Shift Manager typically juggles team oversight, customer satisfaction, and operational tasks such as opening or closing duties. Prioritizing efficient food prep and coaching staff ensures smooth service flow, especially in fast-paced dining environments.
Many shift managers leverage their leadership experience to move into area management or corporate roles. Developing skills in staff training, performance monitoring, and guest relations can open doors to broader operational responsibilities.
Key skills include multitasking, clear communication, and the ability to inspire a team during busy shifts. Understanding food safety standards and managing guest feedback professionally are crucial to maintaining high-quality service.
Starting wages for Five Guys Shift Managers in Chantilly are around $19 per hour, complemented by shared tips and performance bonuses. This competitive pay reflects the role’s leadership demands within the local restaurant industry.
Five Guys offers Shift Managers comprehensive training, bonus incentives, and clear promotion tracks. Access to benefits like medical coverage and flexible schedules creates an environment where leadership skills are nurtured and rewarded.
Five Guys emphasizes speed and accuracy in a high-energy setting, which requires Shift Managers to be quick decision-makers. Balancing guest satisfaction with team motivation in this competitive locale presents unique operational challenges.
Chantilly’s restaurant scene is growing, raising demand for experienced Shift Managers. Candidates with leadership background and flexible availability tend to stand out, as employers seek reliable supervisors to maintain high service standards.
Yes, Chantilly’s health and labor laws affect shift scheduling, food safety protocols, and employee breaks. Shift Managers must stay informed to ensure compliance while maintaining efficient operations and positive workplace culture.