NexlintoShift Manager
Company : Five Guys
Location : Gastonia, NC, 28053
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Gastonia, a Shift Manager orchestrates team efforts during their shift, ensuring swift service and compliance with food safety. Their leadership directly impacts guest satisfaction and operational flow, critical in a competitive local burger market like Five Guys.
Strong communication, decisiveness, and a proactive attitude stand out. A Shift leader must motivate crew members, handle unexpected challenges, and uphold quality, especially in fast-paced settings demanding high guest service standards.
Career growth often leads to assistant manager or store manager positions. Five Guys supports this progression by emphasizing skill development and leadership, fostering long-term opportunities in restaurant management.
Yes, Five Guys provides $19/hour starting wages, shared tips, secret shopper bonuses, and free shift meals, creating an attractive package that stands out among Gastonia's quick-service restaurants.
Managers receive training to lead by example, coach teams in real-time, and use guest feedback constructively. This approach ensures consistent quality and fosters a positive environment even during peak shifts.
Gastonia's foodservice sector shows moderate competition for Shift Manager roles, with burger franchises like Five Guys actively hiring to meet local customer demand, making it a favorable time for qualified candidates.
Gastonia's urban layout offers manageable commutes; most candidates find driving or public transit routes convenient. Considering shift schedules, proximity to the store can enhance work-life balance.
Starting wages hover around $19 per hour, supplemented by shared tips and bonus incentives like secret shopper rewards, making the overall compensation competitive within Gastonia's quick-service restaurant market.
Five Guys offers flexible schedules, full-time opportunities post-training, and a positive team atmosphere, appealing to local job seekers who value growth and employee perks in the shift management niche.
Beyond supervising crews, Five Guys Shift Managers take ownership of shift operations including opening/closing duties, training new hires, and handling guest feedback personally to uphold brand standards.