NexlintoShift Manager
Company : Five Guys
Location : Guilderland, NY, 12084
Job Type : Full Time
Date Posted : 5 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Handling a shift at Five Guys in Guilderland means juggling team leadership, quality control, and guest satisfaction under a lively pace. The local market values reliable shift managers who can maintain high standards amid busy periods, making adaptability and communication essential skills for success here.
Five Guys provides a solid benefits package including medical, dental, vision, and 401(k) options, plus perks like free meals and performance bonuses, positioning it competitively within Guilderland’s fast-food sector. These incentives help attract committed leaders eager to grow in a vibrant team environment.
Effective shift managers often demonstrate strong communication, quick decision-making, and the ability to motivate staff. In fast-paced environments, showing reliability and a passion for service excellence are critical to maintaining smooth operations and positive team dynamics.
Starting as a shift manager at Five Guys can open doors to roles like assistant manager or store manager. The company emphasizes growth, providing training and clear advancement paths for leaders who excel in team oversight and operational excellence.
Flexibility is often a key aspect for shift managers in Guilderland’s restaurant scene. Many roles accommodate shift swaps and additional hours to balance operational needs and personal schedules, especially at places like Five Guys which value adaptable staffing.
Five Guys invests in shift managers through on-the-job coaching and skill-building opportunities. They encourage supervisors to lead by example and provide feedback, fostering a culture where leadership capabilities are continuously enhanced during each shift.
Shift managers at Five Guys in Guilderland typically start around $19.00 per hour, complemented by shared tips and potential bonuses. This compensation aligns with regional standards for restaurant supervisory positions, offering a competitive wage for the role.
Shift managers at Five Guys take guest feedback seriously, addressing concerns promptly and professionally to ensure satisfaction. This proactive approach helps maintain the brand’s reputation for quality service and fosters a positive dining experience.
Night shifts can bring distinct challenges like managing a smaller crew and handling late-hour customer expectations. Five Guys shift managers in Guilderland adapt by emphasizing teamwork and maintaining safety standards to keep operations smooth during these hours.
Five Guys focuses heavily on team culture and quality control, with shift managers playing a pivotal role in upholding these values. Compared to other chains like Burger King, this position offers more direct involvement in staff training and operational ownership during shifts.