NexlintoOil Change Assistant Manager
Company : Driven Brands
Location : Norfolk, VA, 23551
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Driven Brands emphasizes hands-on leadership combined with customer service in Norfolk, VA. This role uniquely blends operational oversight with light vehicle maintenance, offering a mix of management and technical tasks uncommon in other regions, tailored to the local automotive service market.
Employees in Norfolk benefit from competitive hourly wages plus bonuses, free oil changes as a staff perk, and a 401(k) match. These advantages reflect Driven Brands' commitment to rewarding leadership roles within their fast-paced automotive service shops.
Strong interpersonal skills, the ability to supervise workflows during peak times, and a proactive mindset are vital. This role demands balancing team mentorship with operational efficiency to maintain high service standards in a busy environment.
While helpful, previous automotive background isn't required due to paid training. Candidates with leadership potential and a positive attitude can develop necessary technical skills on the job, making this role accessible to emerging managers.
The job involves lifting up to 50 pounds, navigating service pits, and being on your feet for extended periods. Working conditions may vary between hot and cold environments, reflecting the hands-on nature of automotive service roles.
Norfolk's automotive service sector is steadily growing, with a moderate level of competition for assistant managerial roles. Local demand favors candidates who combine leadership ability with technical aptitude, especially those willing to engage directly with daily shop operations.
Typical hourly pay for this role ranges from $15 to $20 per hour, often supplemented by performance bonuses. Norfolk's cost of living and market rates support competitive compensation for motivated assistant managers in automotive services.
While formal certifications aren’t strictly required, possessing automotive service credentials or leadership training can enhance job prospects. Norfolk employers value candidates who demonstrate a commitment to safety standards and team development.
This position directly leads shop floor activities and ensures service quality, which impacts customer experiences more immediately. The assistant manager’s role in coaching staff and handling peak periods helps maintain smooth, attentive service unique to Driven Brands' culture.
Driven Brands offers fast-track advancement pathways, encouraging assistant managers to develop leadership and technical skills. Employees can leverage paid training and performance-driven bonuses to progress into higher management roles within their automotive service network.