NexlintoShift Lead
Company : Five Guys
Location : Valparaiso, IN, 46385
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Valparaiso, the Shift Lead not only manages daily operations but also engages deeply in team mentorship and quality control, reflecting the brand's emphasis on food excellence and crew development. This focus on leadership growth and real-time feedback sets it apart from typical fast food shift roles.
Managing a shift in Valparaiso requires balancing fast-paced service with a community-oriented approach. Shift Leads often navigate local customer expectations for friendliness and quality, while fostering a positive team culture amid the region’s competitive labor market and seasonal demand fluctuations.
Strong communication and adaptability are essential for a Shift Lead at Five Guys, especially in Valparaiso's dynamic setting. Coupling motivational leadership with a sharp eye on food safety and operational standards ensures smooth shifts and satisfied guests.
Shift Leads at Five Guys in Valparaiso start at $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. These incentives can noticeably boost total pay, rewarding team performance and commitment during shifts.
Valparaiso’s restaurant sector shows steady demand for competent Shift Leads, with Five Guys actively seeking candidates who demonstrate leadership and customer service skills. While competition exists, candidates with prior management experience often have an advantage.
While formal certifications aren’t mandatory for Five Guys Shift Leads in Valparaiso, familiarity with food safety protocols and leadership experience in fast-paced food environments greatly enhance a candidate’s prospects.
Starting as a Shift Lead at Five Guys in Valparaiso opens pathways to assistant manager and store manager roles. The company’s culture emphasizes internal promotions, supported by mentorship and performance reviews to foster leadership growth.
Five Guys empowers Shift Leads with real-time feedback tools and a team-oriented culture, enabling effective resolution of guest concerns. This support helps maintain high standards in food quality and service during every shift.
Shift Leads at Five Guys oversee crew task assignments, ensure adherence to cleanliness standards, monitor food preparation quality, and track shift performance metrics, ensuring the restaurant operates smoothly throughout their shift.
Yes, Shift Leads enjoy free meals during every shift and share in weekly secret shopper bonuses. These benefits foster a supportive atmosphere and reward collective team effort at the Valparaiso location.