General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Top-performing General Managers excel through inspiring teamwork, clear communication, and adaptability in fast-paced environments. These traits foster efficient shift management and boost employee morale, essential for thriving in dynamic restaurant settings like Five Guys in Hurst, TX.
Managing a bustling burger joint in Hurst means juggling high energy demands, coordinating rotating crews, and responding to real-time customer needs. The local workforce’s fast pace and community expectations make flexibility and proactive problem-solving critical for success.
Five Guys’ General Managers engage deeply with hands-on operations, from inventory control to energizing the team amid an open kitchen's intensity. Unlike some roles, this position blends leadership with direct involvement in daily food service, emphasizing a people-first culture unique to Five Guys.
While not mandatory, ServSafe certification is highly regarded for restaurant general managers in Hurst, enhancing food safety credibility. Local employers, including Five Guys, value such credentials to meet regional health standards and reinforce customer trust.
General Managers at Five Guys in Hurst, TX, usually receive competitive base salaries around $50,000 to $65,000 annually, plus quarterly bonuses tied to store performance. This pay reflects the role’s leadership intensity and the vibrant local restaurant market.
Five Guys fosters advancement through ongoing leadership training and opportunities to step into higher management roles as the brand expands. Their team-oriented environment encourages General Managers to develop skills that propel career progression in the fast-food industry.
Five Guys combines a lively work atmosphere with a nationally recognized burger brand, offering General Managers a chance to lead energetic teams in a fast-paced, music-filled environment. This role stands out for blending food passion with leadership in a collaborative culture.
High endurance is vital since Five Guys General Managers remain active on their feet during shifts, overseeing operations and motivating staff. The physical demands align with maintaining high service standards in a continuously moving kitchen environment.
Opening shifts involve preparing the restaurant for a busy day, including inventory checks and team briefings, while closing shifts focus on securing the facility, finalizing reports, and ensuring customer satisfaction until the last guest departs. Both require sharp organizational skills.
This philosophy encourages General Managers to prioritize team well-being and motivation, creating a positive work environment that translates into excellent customer experiences. Emphasizing humility and collaboration helps leaders build resilient, high-performing crews.