Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Lumberton, NJ
Popular Searches for Shift Manager
Frequently Asked Questions
Five Guys' shift managers in Lumberton drive team energy while ensuring swift, quality guest experiences. Leading crew members through busy shifts means balancing operational oversight with hands-on customer interaction, perfect for those eager to grow leadership skills in a vibrant burger franchise.
Strong communication, decisiveness, and the ability to motivate a diverse team stand out. Being dependable and adaptable under pressure helps shift managers maintain high food quality and safety standards while fostering a positive, efficient workplace culture.
Many shift managers progress to store management roles or district leadership within brands like Five Guys. The hands-on experience cultivating operational, team-building, and customer service skills lays a solid foundation for higher managerial or corporate positions.
Lumberton’s growing hospitality sector shows steady demand for shift managers, driven by expanding foodservice venues. Candidates with leadership experience and flexible availability often find ample opportunities, though local competition remains moderate due to multiple nearby towns.
Most shift managers in Lumberton enjoy manageable commutes within 15-30 minutes, with employers like Five Guys offering flexible shifts to accommodate commuting challenges. This balance helps maintain work-life harmony for those managing early, late, or split shifts.
At Five Guys, shift managers emphasize team coaching and secret shopper-driven bonuses, encouraging high customer service standards. Unlike some competitors, there's a strong focus on quality control and staff development, creating a dynamic leadership experience.
Beyond a $19/hour base wage, Five Guys offers shared tips, bonus incentives tied to customer satisfaction, free meals during shifts, and eligibility for medical and retirement benefits—benefits that often surpass typical fast-food managerial packages locally.
Look for job postings highlighting internal promotion paths, training programs, and performance bonuses. Five Guys explicitly supports advancement from shift manager to higher roles, signaling structured career development within their Lumberton locations.
Five Guys supports full-time schedules post-training and offers flexible shift options, including first and night shifts. This adaptability caters to diverse availability, making it easier for shift managers to balance personal commitments with work demands.
While formal certifications aren't mandatory, 1-2 years of leadership in restaurants or retail enhances candidacy. Strong interpersonal skills and a proven track record managing teams under pressure align well with Five Guys’ expectations in this region.