Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Five Guys shift lead in Alabaster actively coordinates crew assignments, maintains food safety protocols, and ensures customer satisfaction. Their role is hands-on, setting the pace and inspiring team members to uphold high standards, which directly drives the location’s operational success and guest experience.
Effective shift leads demonstrate strong communication, motivation skills, and dependability. They thrive in dynamic settings by adapting quickly, mentoring staff, and fostering a positive atmosphere, all while managing high-quality food preparation and customer interactions with enthusiasm and accountability.
Starting as a shift lead offers a solid foundation for advancing into restaurant management roles. With demonstrated leadership and operational excellence, employees often progress to assistant manager or store manager positions, benefiting from Five Guys’ internal promotions and mentorship programs.
Alabaster’s growing population and vibrant dining scene increase demand for skilled shift leaders. Local competition among fast-food chains means Five Guys seeks leaders who can maintain operational excellence and foster team cohesion to stand out in this bustling market.
Alabaster's moderate cost of living allows Five Guys to offer competitive pay, starting around $19 per hour plus tips and bonuses. This compensation aligns well with local standards, making it an attractive opportunity for those seeking managerial experience in food service.
Five Guys offers shift leads benefits like weekly secret shopper bonuses, free meals every shift, and a supportive team culture. These extras, combined with comprehensive health plans and 401(k) options, enhance job satisfaction beyond typical fast-food supervisory positions.
Unlike many retail leads, Five Guys shift leaders have direct influence over both team morale and food quality. The role demands balancing operational tasks with customer engagement, offering a hands-on leadership experience focused on fast-paced, quality-driven restaurant environments.
Shift leads at Five Guys in Alabaster typically start at a base pay near $19 per hour, complemented by tips and potential bonuses. This pay scale reflects regional market standards for supervisory roles in fast food and emphasizes earning potential through team performance incentives.
Emphasize leadership in fast-paced settings, strong communication, team motivation, and expertise in food safety. Demonstrating reliability and the ability to manage shift operations efficiently will increase your competitiveness for shift lead roles in Alabaster’s food service sector.
Five Guys combines competitive wages with a culture that encourages growth, real-time feedback, and mentorship. For Alabaster locals, the company’s focus on teamwork and career advancement makes it a standout choice for aspiring restaurant leaders.