NexlintoShift Manager
Company : Five Guys
Location : Monroe, NC, 28110
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys in Monroe emphasizes a vibrant team atmosphere and flexible scheduling, setting it apart from other burger chains. Their focus on shared tips, bonuses, and career growth opportunities makes shift management here both rewarding and distinct from typical fast-food managerial roles.
In Monroe, shift leaders who excel display strong communication, adaptability under pressure, and a proactive approach to staff coaching. Demonstrating reliability and a passion for guest satisfaction is especially prized in this competitive hospitality market.
While formal certifications aren't mandatory, food safety training and leadership workshops can boost your credibility as a Shift Manager in Monroe. Employers often look favorably on candidates with proven knowledge in hygiene standards and team supervision methods.
A Shift role requires overseeing daily operations, managing team dynamics, and ensuring quality service delivery during your shift. Unlike general crew jobs, this position demands leadership, multitasking, and accountability within a fast-paced environment like Five Guys.
Monroe's market shows steady demand for capable shift leaders, with Five Guys attracting candidates through competitive pay starting at $19/hour, bonus incentives, and benefits. Their reputation for a supportive culture helps draw applicants aiming for meaningful career growth.
Shift Managers at Five Guys in Monroe typically earn around $19 per hour plus shared tips and performance bonuses. This competitive wage reflects local cost of living and aligns well with regional fast-food management salaries, rewarding leadership and operational excellence.
Five Guys promotes internal growth by offering clear advancement paths and development programs. Shift Managers gain valuable experience leading teams and managing operations, positioning them well for higher managerial roles within the fast-casual dining sector.
Peak hours demand swift decision-making, efficient staff coordination, and maintaining food quality under pressure. At Five Guys Monroe, Shift Managers must balance guest satisfaction with operational flow, requiring resilience and excellent multitasking skills.
Five Guys trains Shift Managers to address guest concerns professionally and promptly, turning feedback into positive experiences. This approach not only improves store performance but also empowers managers to build lasting customer relationships.
Yes, Five Guys offers flexible scheduling options that accommodate varied availability, which is especially beneficial in Monroe's dynamic job market. This flexibility helps managers balance work-life demands while maintaining consistent full-time hours post-training.