General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Bloomingdale's job market for General Managers is moderately competitive, with several retail and food service businesses seeking strong leaders. Candidates with hands-on experience and a people-first leadership style, like those valued at Five Guys, tend to stand out in this suburban Illinois location.
Expect a dynamic day managing shift operations, leading crew performance, and overseeing financial aspects like inventory and cost control. The role demands adaptability to fast-paced environments, real-time communication, and fostering a positive team atmosphere consistent with Five Guys' energetic culture.
While a high school diploma is required, certifications like ServSafe boost your profile, especially in food service-heavy areas like Bloomingdale. Employers appreciate candidates with proven leadership experience and reliable references, helping to meet local health and safety standards.
Five Guys prioritizes inspirational leadership that motivates teams, emphasizes communication, and maintains high energy. Managers who lead with humility, foster collaboration, and embody a team-first mindset often excel in building effective, customer-focused environments.
Five Guys' General Managers operate in a uniquely fast-paced, open-kitchen atmosphere requiring constant team communication and multitasking. Unlike many retail general management roles, this position blends food service expertise with leadership, emphasizing stamina and a passion for both food and team culture.
Five Guys offers clear paths for advancement, rewarding high performers with leadership development and opportunities within a rapidly expanding brand. Ambitious managers can leverage their skills and company culture familiarity to move into regional or corporate leadership roles.
Bloomingdale's community values approachable, team-oriented workplaces, which aligns well with Five Guys' people-first culture. Managers often find success by fostering open communication and high energy to meet local customer expectations and keep pace with regional competition.
General Managers in Bloomingdale can typically expect a salary between $55,000 and $70,000 annually, complemented by quarterly bonuses linked to restaurant performance. This compensation reflects local market standards for leadership roles in fast-casual dining.
Five Guys seeks managers who naturally bring high energy and enthusiasm, often enjoying the classic rock atmosphere that defines the brand. Candidates showing passion for food and team vibes during interviews tend to align well with the company’s lively work environment.
Managers in Bloomingdale may encounter diverse customer preferences and a competitive local dining scene, requiring flexibility in crew management and customer service. Adapting to overlapping shifts and high-volume periods while maintaining team morale is crucial in this market.