General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys location in Williston means staying agile amid constant activity. The General Manager juggles crew rotations, quick decision-making, and maintaining service speed, all while fostering a lively team atmosphere. This high-energy setting demands stamina and exceptional communication to keep operations seamless.
A successful General Manager at Five Guys demonstrates strong motivational skills, adaptability, and a team-first approach. Inspiring employees, navigating shift changes, and promoting open communication are key to building a cohesive crew and delivering outstanding customer experiences in a high-volume foodservice environment.
While not mandatory, certifications like ServSafe enhance a General Manager’s credentials in Williston's food sector. Such qualifications reflect a commitment to food safety standards, which is highly valued in local hiring and supports maintaining compliance with health regulations in fast-paced eateries.
General Managers in Williston, SC, can expect base pay around $50,000 to $60,000 annually, plus quarterly bonuses tied to restaurant performance. This aligns with regional foodservice leadership salaries and reflects the role's demanding nature and growth opportunities within Five Guys.
Williston's hospitality sector shows moderate competition for General Manager roles, influenced by the town's size and local demand. Candidates with prior foodservice leadership and flexible availability, especially for varied shifts, tend to stand out to employers like Five Guys.
Five Guys General Managers must excel in multitasking within a loud, open-kitchen setting, balancing operational control and team motivation. Unlike quieter venues, they foster a dynamic atmosphere combining food quality with a music-driven culture, requiring adaptability and an energetic leadership style.
The role provides a fast-track into higher management through hands-on leadership, cross-training, and performance-based bonuses. Five Guys’ expanding footprint means General Managers in Williston can progress to regional roles or specialized operational positions within a supportive, people-focused brand.
Five Guys promotes a collaborative environment where managers lead by example, embrace music vibes, and prioritize team spirit. This culture injects energy into daily shifts, encouraging managers to connect with crew members and customers while maintaining high operational standards.
Applicants should be prepared for split shifts, typically covering mornings (8 a.m. to 4 p.m.) and evenings (3 p.m. to 11 p.m.), reflecting peak business hours. Flexibility and stamina are crucial as managers oversee full shift operations and adapt to dynamic crew assignments.
Unlike healthcare or factory settings, Five Guys General Managers operate in a fast-food context demanding rapid customer service and energetic team coordination. The role involves direct guest interaction, immediate problem-solving, and a lively atmosphere, contrasting with the structured pace typical in other sectors.