NexlintoShift Manager
Company : Five Guys
Location : Midland, NC, 28107
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Midland's hospitality sector is growing steadily, with moderate competition for shift manager jobs. Candidates with leadership experience and strong communication skills tend to stand out, especially within popular chains like Five Guys and local burger restaurants seeking reliable shift supervisors.
While formal certifications aren't mandatory, food safety training and basic leadership courses can enhance your profile. Midland employers often value candidates familiar with health codes and crew supervision practices, improving chances in establishments like Five Guys.
Effective shift managers demonstrate clear communication, quick decision-making, and the ability to motivate their team under pressure. Balancing operational oversight with friendly customer interactions ensures smooth shifts and positive guest experiences.
Shift manager positions are a solid stepping stone toward restaurant management, area supervisor roles, or corporate leadership within food service. Demonstrating consistent performance and team development skills often leads to promotions in growing brands like Five Guys.
Typical duties include scheduling crew, monitoring food prep standards, handling customer feedback, and ensuring safety compliance. A shift manager also coaches team members and manages opening or closing tasks to keep operations seamless.
Five Guys offers flexible scheduling and comprehensive training to help shift managers manage their responsibilities effectively. The company promotes a team-centric culture, providing tools and incentives like bonus programs to maintain motivation.
Yes, employees in these roles can access medical, dental, vision plans, and participate in a 401(k) program after eligibility. Additional perks include shared tips, bonuses from secret shopper programs, and complimentary meals during shifts.
A $19 hourly rate places Five Guys’ shift manager pay above many entry-level hospitality roles in Midland. Considering tip sharing and bonuses, the total compensation package is competitive, attracting candidates seeking leadership jobs in the area.
Employers in Midland favor candidates with 1-2 years in leadership roles within restaurants or retail, showcasing responsibility, teamwork, and customer service passion. Proven ability to manage fast-paced environments gives applicants an edge.
Shift managers at Five Guys oversee entire shifts, including staffing decisions, quality control, and guest satisfaction, while shift supervisors may focus more on crew guidance and operational support. Managers bear greater accountability for overall shift outcomes.