Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Meriden's shift manager openings in fast-casual dining, like Five Guys, face moderate competition due to steady demand. Candidates with leadership experience and strong communication skills stand out, especially with the city's growing hospitality sector seeking reliable shift supervisors who can maintain quality and team morale.
While formal certifications aren't always mandatory in Meriden, possessing a ServSafe Food Handler or Manager certification enhances a shift manager’s profile. Local health regulations emphasize food safety, so demonstrating knowledge of proper handling and sanitation aligns well with employers like Five Guys.
Shift managers often juggle supervising crew, ensuring stations run smoothly, and maintaining guest satisfaction. They handle scheduling, coach team members, and oversee food safety. This blend of leadership and operational oversight is crucial for keeping busy burger joints efficient and customer-focused.
Strong interpersonal communication, quick decision-making, and a solid grasp of food safety principles pave the way upward. Demonstrating reliability, motivation, and ability to lead under pressure helps employees secure managerial roles in fast-paced environments like Five Guys.
Shift management is often the first leadership step, focusing on direct team supervision and shift operations. It offers practical experience that can lead to assistant manager or general manager roles, making it a strategic entry point for long-term hospitality careers.
Five Guys provides shift managers with a competitive starting wage of $19/hour, plus shared tips and bonuses. Additional benefits like free meals, medical coverage, and a positive team culture distinguish it locally, fostering employee satisfaction and retention.
Five Guys emphasizes hands-on leadership with a focus on quality and guest experience, supported by incentive programs such as secret shopper bonuses. This approach, combined with flexible scheduling and career growth paths, offers a distinctive work environment in Meriden's burger market.
Shift managers in Meriden typically earn between $18 and $22 per hour. Five Guys starts at $19 per hour, supplemented with shared tips and performance bonuses, making it a competitive option for management roles in the local fast-food industry.
Night shifts are regularly part of shift manager schedules in burger chains, including Five Guys. While they can challenge traditional routines, flexible scheduling options help balance personal commitments, making these roles adaptable to various lifestyles.